8AM - 5PM
12000 Chase Plaza Dr, Forest Park“Customer service is the best I have seen within the insurance industry. They actually answer your questions with patience and explain it in detail! El service de el cliente is excelente! ? I recommend it!”
“Always a pleasure doing business with State farm. And thanks to hard working,friendly and intelligent Representatives like Amy Vollrath I have been a money saving State farm only guy for over 27 years. With many more years to come. Thanks Amy!!!”
“I was satisfied with State Farm. I was attended by Abigail and she was friendly and patient. I got a reasonable price and the experience was wonderful! Everything was quick and easy. I recommend this place 100%!”
“Chris ended up helping me out a lot. Helped me with some points and got me a great quote, all within 20 minutes. Great customer service. I would definitely recommend him to anybody.”
“I been with State Farm for 25 years l’ve never had any problems with any of my claims. They were taken care of in a timely manner. When I would call ofc with questions they were always willing to help”
“Colleen was very helpful she helped my boyfriend get his sr22 in about 30 mins he got everything handled and now he can hit the road again thank you so much Colleen Doyle!”
“Brad has been like family. Anytime we get an issue with our home or car, even on weekends he and his staff takes care of it. He has found us great deal on cars, home, and umbrella insurance combined. I highly recommend him to anyone.”
9:30AM - 2PM
10954 Hamilton Ave, Cincinnati“Mark is the best I been going to him for years .He always stay on top of all the deals and making sure we get the best professional help as needed .please go see my insurance man mark he is the best”
9AM - 1PM
5617 Liberty Fairfield Rd, Liberty“Have been a client of Barney and his amazing staff for 19 years and can not put Into words how much they have helped us with our insurance for our 4 cars, home and personal insurance needs and their friendliness. HIGHLY RECOMMEND!!!!”
Closed
5306 S Gilmore Rd, Fairfield“Michael Garland and the other agents in his office truly provide great customer service they make understanding insurance simple and easy. I’ve been a happy customer for five years. I’ve been able to save hundreds of dollars when bundling and switching from Allstate. Not to mention the other benefits that State Farm as a whole offers.”
“I just signed up with State farm, Dan at the Conner Smith agency was very pleasant to talk to and quite helpful. Without hard selling he pointed out I can now get double state minimum coverage for $2 a month more than minimum coverage. At the cost of many vehicles on the road today, I thought it was a good deal and went for it. Especially considering the substantial savings over the policy I had with the general.”
“We are so thankful that we found Ms. Pamela to do our taxes a few years ago. She is professional, courteous and thorough yet very personal and takes her time with us, asking questions and making sure she covers everything.I also have had to reach out to her throughout the year for copies and other issues and she always responds and is very helpful. Not your typical tax service!”
“Title: Exceptional Service: A Review of the Insurance Agency
I am delighted to share my recent experience with the insurance agency, which exceeded all my expectations. From the moment I walked in, their team demonstrated a level of professionalism and efficiency that truly stood out.
I was in need of assistance with getting my bill paid and catching up on insurance matters, and the staff went above and beyond to help me promptly and effectively. They listened attentively to my concerns and provided clear explanations every step of the way, ensuring that I felt fully supported throughout the process.
What impressed me the most was their remarkable speed and efficiency. Despite my initial apprehension about the complexity of my situation, they swiftly navigated through the paperwork and procedures, making the entire experience hassle-free and convenient.
In addition to their speed, the staff's helpfulness and willingness to assist were truly commendable. They patiently addressed all my inquiries, offering valuable insights and guidance to ensure that I made informed decisions regarding my insurance coverage.
Overall, my interaction with the insurance agency was nothing short of exceptional. Their dedication to customer service and their commitment to resolving my issues in a timely manner left a lasting impression. I wholeheartedly recommend their services to anyone in need of insurance assistance.”
“Edwin, team & State Farm were great from start to finish working on my Auto claim. From initial claim to finalized payment in two weeks was amazing service. Friendly, very attentive & easy to deal with - a highly satisfied customer of Edwin & team! Well done!”
Closed
5136 Pleasant Ave, Fairfield“I love Pierce and the rest of his office! They genuinely care and take the time to get to know you and your needs! So proud to have him as an agent not just for me but for my whole family!”
“My basement flooded because a pipe broke. Called Allstate insurance and the next day there were lots of men ready to fix the problem. I’ve been a fan of Allstate every sense”
“Christian has been a phenomenal help to my wife and I. He has walked us through everything about our policies and has always been very thorough. Thank you for making adulting easier!”
“Theresa Westfelt's State Farm Insurance Agency is absolutely wonderful! The sales agents who worked with me on my car insurance purchases were very friendly and knowledgeable. They took the time to answer all of my questions. There was no sales pressure at all. Plus, their auto insurance rates are MUCH lower compared to the other insurance companies I've dealt with in the past. I mean, who doesn't like saving money? ???? So, I encourage everyone to give this particular State Farm Insurance Agency a try. I think you will be pleased! ????”
“Jennifer helped me get signed up and I am so thankful! She was able to save me a lot of money while even bettering the coverage I already had with another agent/company. Of course, I can’t attest to how the company is when claims come yet(hopefully never), but I can attest to how easy it was to make the switch after being a loyal customer somewhere else for years!”
“Very good experience always when dealing with Allstate. My agent was always available and helpful when I had questions or concerns. I would recommend Marianne G and Markieth B to anyone who is looking for insurance. They will get you together.”
Open 24 hours
3593 Westwood Northern Blvd, Cincinnati“It was easy to get started; I just called and told the agent what I needed, gave them my info, and got a quote. Nick kept in touch with me until I was ready to start the plan. Also, he had saved everything we had previously discussed, so it took about 10 mins to finish up.
Best sign-up service I have had with an insurance company!”
10AM - 5PM
9709 Colerain Ave, Cincinnati“Katherine is my Geico go-to and I can't imagine having another agent. She's always helping me find ways to save and ensure I have the correct coverage to protect my family and cars. She's never aggressive like some agents can be and she is always patient and makes me feel like my needs matter. She's definitely an asset to the company. I highly recommend her agency.”
“Robert took care of my needs in a timely and professional manner. I appreciate it as he helped me in relocating from Tennessee to Ohio and acquiring automobile insurance.”
“Taking the opportunity to thank Beth Wilker at State Farm for her help and support over many many years! Beth, you have always been so kind and professional and responsive and competent - there's never been a question you couldn't answer for me! I'd love to clone you! Thanks for everything”
9AM - 12PM
2820 Bobmeyer Rd c7, Hamilton“Paul is an amazing and knowledgeable agent! When my car was totaled, he advised me how to maximize my claim by reviewing the other driver's insurance claim offer and finding deficiencies. With Paul's guidance, I was able to get an additional $1100! Thank you Paul!”
9AM - 12PM
7500 Dixie Hwy suite b, Fairfield“This was the most cost efficient option for car insurance. I love it because the ladies that work in the office are very friendly and nice. They make it really easy to get started, and easy to do anything else such as add and remove people on policy.”
“Steve is extremely knowledgeable with the insurance industry and he was very helpful with explaining every aspect of our claim. I learned a lot about the many current changes in the business and I came away with a confident feeling that we got the best deal possible.”
“Gary was great to work with he helped address my auto insurance needs quickly and was very informative about what I was buying. I was set up with a policy in less than 30 minutes. Would definitely buy from Gary again.”
“I've been with Johnny Chin since I was 16 years old. I'm 51 now and he has always taken care of my needs quickly and professionally. Wonderful person and staff.”
“My mother in law is in a nursing home. I use her car to transport her to doctor appointments as she is on oxygen. Her battery was replaced by AAA last July and it died recently. I called for warranty service. I talked to 3 different departments multiple times at AAA and 2 different Bob Sumerell locations multiple times.. They were rude, said they couldn't and wouldn't communicate with eachother, and that none of the 3 departments could pull up member information and historical repair records at the same time to show the previous work receipt and member info to approve warranty battery replacement ...then came Darrick Franklin at the Bob Sumerel location in Forest Park, OH...I explained the situation along with the runaround I had been experiencing..his response was "come on, are you serious?" He asked for 2 pieces of information and the battery was replaced with 30 minutes of my phone call with him...that includes my driving time to get to him after our 3 minute phone call. He was waiting with the battery when I got there...I wont be messing around with AAA or any other Bob Sumerel locations anymore. I'm going straight to him...forever, and so should everyone who reads this..wow...it was refreshing to find someone so nice that fully understands everything enough to cut through red tape and provide the service that was promised. Kudos bro..you won my loyalty along with everyone I come in contact with.”