T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. The store carries a lot of different types of items, from baby toys and clothing to adult shoes, undergarments, winter coats, and non-perishable food items. It is a go-to for clothing and items for around the house. Shoppers are often shocked by the sales and selection, finding great clearance deals. However, the store's organization can be challenging, as clothing is all thrown together without sections, sizes are not in order, and items are not color-coordinated, making it hard to find specific things. The sales floor help is generally friendly and provides wonderful service, with staff willing to go above and beyond, such as searching for a missing shoe match and holding items for pickup. While most staff are kind, some areas, like the jewelry counter, could use more customer service training. Some customers note that certain designer items can be found for similar prices online. Overall, it remains a popular destination for its vast selection and good value.
