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July 2023 by Aaron Moloney
Sold me two boxes of dishes. Upon opening the boxes at home I noticed one had a broken cup inside. I took the box of broken dishes back to exchange and noticed there were none of the same design left
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May 2023 by Karen W
Will never step foot in store again! Findlay ohio. Bought perfume on December 28, tried to return January 8th said they delete all there sales at end of year so wouldn’t let me return. Worker just to lazy to look up! Now stuck with bottle of nasty smelling perfume I paid $115.00 for. Lesson learned!!
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November 2021 by Cecilia Record
The workers here are lazy! I had purchased 3 products 2 on 1 day and another on the next day. I ended up hating the products after using them once and wanted to return them. I had the recite for 2 of the products but lost the one for my other product. I have a Sephora account and I purchased them with my Sephora account, I asked the lady if she could look up the transaction through my sephora account. She told me no and then just gave me back the product I was trying to return. No effert was put in on her part at all. I will not shop here anymore. Next time I'll go to Ulta, they have better customer service and better return policies. I mean come on, I have a sephora account and they can't look up my transaction to return this product? Why even have a return policy, people loose recites all the time.
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October 2020 by Amy Eades
I ordered a same day pick up order. One was a sweatshirt for my grandson for his birthday that he would have adored! In a day with COVID and Findlay having numerous cases I was completely floored by what I had seen. The sweatshirt is covered in stains that look like they are BLOOD! I am not talking about a couple drops! They're everywhere! Literally who packaged this sweatshirt is either blind or purposely trying to make someone sick! I am only thankful that I decided to open the package instead of simply wrapping it and having him touch the nasty thing! Absolutely disgusting and I will be contacting the health department! I am not seeing where I can post a picture. If I could I would!
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December 2019 by Simon Stahl
Don’t shop here they will lie to you and give you the run around store manager is a nasty nasty woman who refused to address my concerns
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October 2019 by Marcia Daniels Workman
Love love love kohl’s!! Everyone is so nice and love kohl’s cash