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January 2024 by Chris Bovee
First time doing an online order and it was real easy and a quick and simple process
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January 2024 by Dawn Williams
Thusfar, my dealings have been strictly online and by phone. The associate who has worked with me was very professional and helpful. He also wasnt a pushy salesman. I really appreciate that.
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December 2023 by Jacci Burgin
ORDERED FROM AARONS LAST THURSDAY GETTING BRAND NEW SET DELIVERED MONDAY AND A DRYER OF COURSE I SHOULD HAVE NEVER WENT ANYWHERE ELSE!!! Maybe the complaint just filed with the FTC and Attorney General will get someone's attention .Ordered a brand new set that was online only at $37.77 week. Was told by store in Findlay Ohio I couldn't get approved for that set but they had a " brand new" set in store they could give me for $42+ weekly.( Asked and advised I would t buy anything but brand new, I don't want other people's used furniture especially not for thousands of dollars and was reassured it was)Two weeks later and finally they are bringing the " new" set and when they call and say on the way I ask to be sure it's brand new ,bc I saw on line they had a used set ( same exact set except had a wedge which I wouldn't need or want) for price they quoted me, they said yes however 10/15 minutes later got a call saying " warehouse" lied about it being new and it was filthy so I wasn't getting furniture once again. While on phone with Corporate I get a call from store saying they are ordering a new set and should be here next week. That was two weeks ago so here we are a month later and they have my money for first week rent and I have no furniture. And Everytime I call the " manager" , if that's what she is I don't see how she got the job she's rude and condescending, keeps saying it's been ordered but probably still Two more weeks. This is now going to be at least 6 weeks before I have furniture. Calling false advertising lawyers today bc obviously writing the BBB doesn't make any difference. And just in case they want to say I am not the customer I am his wife his name is John and when you tell him something you are also telling me we share everything as husbands and wives do
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December 2023 by Eva Diaz
Absolutely love the manager (Betty) there. She works hard and works with you. Great customer service. Treats you like a person!
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December 2023 by Rhonda Bowling
I am a current customer . Called on black friday to secure a couch / find out info and price . Never got back with me . Called a 2nd time still wanting the couch . They said it was written up and I wanted an estimate delivery time . Once again no call back 24 hours later
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November 2023 by LEONA DECKARD
Betty is always the best to work with!We have paid off several items gets taken out automatically never an issue and everyone is always helpful
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September 2023 by Josh mcstraw
This place is a joke. The only nice worker there is Skyler. The manager is cocky and not good at her job and needs fired.
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July 2023 by Ande Bigman
They really make the process fast and easy. Changed my bank information and went from weekly to biweekly with no issues.Just started a new contract today for tires. Yes it's a little pricey in the long run. For my suburban it's about 40 a week. However when you need all new tires and it's the main family car tires get pricey out of pocket. This i can swing. And tireman is the installer. So I know it will be a decent tire with a good company backing it up.
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May 2023 by Stacy B
The TV is great and Love the home theater system. Would be 5 stars but sent a remote that doesn't work with my theater system.
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March 2023 by Brendy Wolfrum
Skyler was very attentive and ready to help me get everything taken care of and the process was easy.
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February 2023 by Katie W
I would do zero stars if I could they broke one of the legs to a couch I ordered refuse to fix it wouldn't deliver my furniture and none of the employees should work there, they just cause problems and don't fix them
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November 2022 by 2 PLY
I did like going here until they stole every bit of money out of my account 3days after I made my payment never going back and definitely tell everyone I no how they work
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November 2022 by Abigail McStraw
Beware of places like this. You’re better off buying used furniture and saving up for something new. You’ll end up paying a lot in the long run. The manager, Betty, should not be in customer service. She’s extremely rude and angry.
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November 2022 by tara hall
Kristina was so helpful and got me what I needed.
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October 2022 by Julie L Neville (Julzzy)
Awesome place called to get a new mattress Kristine set us up with a brand new Dream Cloud and delivered it not even 2 hrs later so very happy with them if I could give them a 10 I would???