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December 2023 by Shari Holeton
Great Kohls Store! This store is very clean, organized and they have clean bathrooms. Our cashier was Mary C. and she was the best! She was very knowledgeable and friendly.
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December 2023 by Kim Morse
Kohls is an excellent place to shop, from their quality of items down to the very helpful and friendly associates! Marcia was my cashier, and she was so friendly and helpful!! I appreciated that the most and will definately be back! Thank you Marcia!!
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December 2023 by Linda M
My shopping experience was very pleasant! I found a lot of merchandise, the staff was helpful, and the items I purchased were on sale! Good experience!
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December 2023 by Linda Henry
Kohl’s account hacked. I purchased a couple of gifts from Kohls a few weeks ago and was rewarded Kohl’s Cash to use at a future date. I verified that it showed up in my account and planned on using it last Friday 12/01/2023. I fortunately do not have a credit card with them. My account is merely for online purchases. When I went shopping at Kohls Friday I was told that I didn’t have any Kohls cash even though I showed the cashier the email verifying that I had earned it with my purchase. The cashier told me that it had been used in Woodbridge IL the day before. I live in Findlay OH - a good 6 hours away. The cashier gave me a phone number to call. Of course I was on hold forever. Finally when I reached someone they told me that my account had been hacked and my Kohls cash was used by somebody in IL. They said there was nothing that they could do about it even though my account had been hacked. The cash was gone. I asked to speak to a Supervisor and was told that I couldn’t because that was their policy. I was also told that if I returned the gifts that I bought that the value of the Kohl’s cash would be subtracted from the amount refunded with the return. Poor customer service - in this case no customer service - is the reason that stores go out of business . It is not all of the woe is me excuses that they use. Hopefully, Kohls will go out of business soon and we can get an ethical business here in Findlay.
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December 2023 by steve nungester
Janet was the best cashier. It was late and busy, and she took the time to make me feel important and significant! Way to go Janet! You are loved!
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November 2023 by Dan Brown
II had to return and purchase items at the Findlay Kohls store. Julie at Customer Service helped me through this process which used Kohls Cash and discount coupons. I am 89 and have MD. Julie was so patient and helpful I was very pleased with the transactions when I exited the store. Thanks for hiring caring people
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November 2023 by Diana Ruehle
We went into the Findlay store, about 6pm, for 1 item, a game "That's What She Said". An associate took us to where it should be located, and 2 others assisted us in our search. One associate looked up inventory to discover only one was in the store and not where it should be found. Two associates started searching the store and within 3 minutes it was located and we walked out with our purchase! They were extremely polite, very helpful and happy to help us! Best shopping experience ever! Thanks!
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November 2023 by Chris
I went shopping for a dress last night and Mary in the Women's Dept was such an AMAZING help! I appreciated her soo much! I'm a Gen X'er and really appreciate the Hello, Can I help you find something? and then the follow through all the way to the end of my shopping experience! Kuddos to Mary for being Great! :)
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October 2023 by julie strous
Kohls in Findlay is always clean and welcoming! Betty was my associate at the checkout and she was very friendly and helpful!
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October 2023 by Anitha Thomas
We always had/ have good experience at our local Kohl’s store. Friendly and helpful staff , displays are neat and items are easy to locate
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September 2023 by Daphne Penrose
Shopped in the Findlay, OH Kohl's store today and would like to share our experience with you, in hopes you are interested. The store was clean and well organized, my son and I were greeted by several store associates and we were asked if we needed help finding anything. The checkout process was speedy and Chloe, our checkout cashier, was fast as well as very knowledgeable.
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September 2023 by Linda Saldana
Great experience! Benefitted from a sale I wasn't aware of. My cashier, Clana, was an absolute delight! Cheery and friendly and a delight to interact with!
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September 2023 by cathy roberts
Excellent service. Jan M. made all the difference for me. Store was neat and clean. Items advertised available. Thank you!
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August 2023 by Tess
Had a lovely lady hold the door open for me as I had my two small children and was carrying a box. She was very kind and polite. (She was a worker) Unfortunately the women at returns was completely rude as I was trying to explain the product I bought sucked and I tried another one before this one… (it’s also didn’t work well) and she cut me off while trying to explain why it didn’t work well and goes “ I GOT IT!” and throws her hand up towards me. She had nothing but attitude and you could clearly tell she didn’t enjoy her job and just wanted you to not talk.
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August 2023 by Brenda Schey
Findlay Kohls was a great place to shop! The dressing room stalls are large, the associates so courteous and helpful (ask for Julie at the customer service desk- she’s awesome!) and the store is neat and tidy.. I highly recommend.