Great Scot Pharmacy is a small, friendly neighborhood pharmacy known for its exceptional customer service. Staff are extremely helpful, kind, knowledgeable, and not rude. They are quick to fill prescriptions and go the extra mile, handling issues with doctors or insurance directly. The pharmacy manager is gold and very helpful with solutions. Customers report easy pickup with no long lines and appreciate the direct phone access to the pharmacy. The pharmacy is praised for its next-day delivery and for helping to resolve medication shortages quickly and without hassle, efficiently transferring prescriptions and insurance. Many note it is the best pharmacy they have ever used, highlighting a switch from larger chain pharmacies due to poor service elsewhere. The overall experience is one of profound satisfaction, with the staff ensuring everything is worked out for the customer.
The pharmacy manager is gold! Almost any problem and he will tell you exactly what can help OTC or send you to a Dr. He's one of a kind for sure.
August 2024
Staff is friendly, can call directly to pharmacy, knowledgeable and very helpful with next day delivery. Everything you could want in a pharmacy. Best pharmacy I've had since rite aid closed.
August 2024
what an exemplary customer experience!! I am so glad I switched!
