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October 2023 by Ulysses
Place is dirty the employees are loudly complain about there job and how "dumb" customers are. Meanwhile they are cashing out a customer an not paying attention to what they are inputting into the computer an constantly walking away in the middle of a transaction to keep talking to coworkers about dumb customers. When they finally cash you out they give you a disgusted look yea I'm talking about the older woman I'm assuming is the manager and the tall woman with round gold glasses. This isn't the first time they have been complained about on social media.
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August 2023 by Keely
Rude employees and store is always disorganized and messy.
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May 2023 by Cassie Doolittle
I am speaking of the store located west main cross ( rt 12 west ) Findlay Ohio 45840
I have been a returning customer since they opened. My complaint prior to today is that it’s very difficult to even buy what you need ( decreasing sales ) when so much shipments are left in the aisle unattended . But , I deal with it and just buy half of what I wanted and figure it’s the loss of the store . I never had anyone rude to me and often times got a hello if the employee was close upon entering the door.
TODAY made me not ever want to return to that store .
I always use self check out being mindful places are short staffed and I have no issues helping out . With that said , the scanner would not work. I hang the bell 3 times ( loud ) and no one came. I stepped back and noticed a lady just down the aisle . I asked “ can you help me it says the printer is out of paper “. She never even spoke . She comes over lifts the lid to the printer ( yes it was out ) so she proceeds to load it. As I was waiting I said “ I may needs your help with the digital coupons , I never used them before .” She rudely says “ I don’t know anything about it so I can’t help you “. I said “ how can you not know when you work here ?” Again ,rudely says “ it’s a third party , we have nothing to do with it . Your on your own !” I said “ it should not matter . Dollar store does the advertising and it’s on their personal app”. She says “ that’s how it is “. So
Moving on …..On the screen it still was showing an error . So I said “ it’s still showing an error “. She sighs loudly , opens the lid , pulls out a little paper from the roll and says “ it’s fine “. Again , it didn’t work . This went on 5 times. I finally asked “ could the paper roll be put in upside down ?” ( I worked retail years ago and felt it was a valid question ). She snapped at me “ NO!! it’s in correctly “. So once it seemed it was going to work it would allow me to scan two items with the scanner and no more . I had cases of pop is why I was using the scanner in the first place . She kept turning the screen around and said “ scan “. So I scanned two more “ and two more. And every time I waited for her to do whatever it was she was on the screen because I could not see it . Once I finally got things totaled it she points to where the coupon icon is and says” put your number in”. So I did and it worked just fine “. Now when I went to use my debit card again was issues / errors and no receipt. I bet it was another 7-10 minute before she finally got my receipt. Only it wasn’t mine. She says “ guess the person in front of you didn’t get their receipt. “ to bad for them , she says ! So now here comes my receipt x’s 2……. She said “ hope it didn’t charge you twice . I asked “ so there is a possibility it charged me twice ?” I am surprised I have my head left attached “. She says “ NO , I said” IT SHOULD NOT HAVE CHARGED YOU TWICE “ ( isn’t that what I asked I thought to myself ). Then she says “WELL DID YOU SCAN YOUR CARD TWICE ?” “ I answered “ I don’t know that I did but it’s been such a mess trying to figure what’s been done “. SHE LITERALLY WALKED AWAY “. So I said sarcastically “ PLEASURE DOING BUSINESS WITH YOU “. She mumbled something but I was not able to hear since I was walking out the door !!
One , I never encountered someone soooooo nasty.
Two , I was on a time schedule . I needed to be in and out . She NEVER EVER offered to just ring me up on the other register and deal with what was going on with the one I was using .
I will not be going to the store again as long as she is employed there. I WILL NOT be treated like that. If you hate your job or life so much then change it.
Her name was a Chris with a badge the said SHE WAS an assistant manager.
Cassie Doolittle
[email protected]
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May 2023 by Meg Moore
Well organized and clean. Very surprising for a dollar general. They definitely need to keep track of who is covering registers better tho. While waiting for a cashier two young men discussed walking out with things. Luckily the cashier came!
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May 2023 by Jay Bird
Always Glad to Welcome you in.Willing to stop what they are doing and help customersHandicapped Accessable
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April 2023 by Blessin Taylor
So today me and my foster kids went to the store to just grab some snacks because they just happened to get placed with me and I wanted to grab some snacks for movie night so they could settle in and get Comfortable so me and my foster son and 4 foster daughters went to grab some snacks and the lady followed us around and yes we all are African American anyways after she followed us my foster son tripped over a cart that the left out and she seen him fall and started screaming and call him racial slurs then got me and the others kids attention and proceeded to do the same to us and threatened to call the police because we looked suspicious so we just left definitely my first and last time
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April 2023 by Kari Vlogs
Horrible customer service the lady that’s always there is very rude don’t go there go to anther dollar general
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April 2023 by Angie Belle
Horrible customer service the lady there is so rude.
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March 2023 by Tj Routson
Cleanest Dollar General you will ever be in. With the nicest people.
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March 2023 by Rob Fritz
night crew is rude and I have seen the girl change prices for her friends to walk out paying little to nothing for a lot of producr
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February 2023 by Miz T
Woman manager is very rude. No restroom for customers and over priced compared to the labels on the shelf.
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January 2023 by X0H4N
This Dollar General has the kindest workers, whom never stop working to maintain the cleanliness of the store, and to assist their customers with respect and dignity.
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December 2022 by Michelle Collins
Love this store. Yes I'm the manager now . Hope everyone finds what they are looking for. Please feel free to ask if you don't see what you are looking for. Been here just over 3 months now and loving my job and my employees. My customers are the best , always sooo happy and friendly.
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November 2022 by Robert Stillberger
CLEAN FRIENDLY STORE!!!!!
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August 2022 by Rhonda Bowling
Great and friendly service