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January 2024 by Tracy Baker
Employees were more worried about talking to each other rather than helping customers.
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December 2023 by Rena Hummel
Nice place to shop.
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November 2023 by Nicole Kern
I love all the different smells and all the different things that they have
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November 2023 by Stacie Williams
Love this place
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September 2023 by Altair Muligan
The lady was so helpful and kind. They didn't have what I've been looking for for so long but she helped me find something else
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September 2023 by Marcos Zavala
Awesome place! Great lotions, sanitizers and fragrances. Love it
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September 2023 by Jodi Boatman
No good sales going on. Passed on all of it. Try again later.
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August 2023 by Drew Gregory
Great place great selection
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July 2023 by David Phoenix
The staff was very friendly and helpful very nice place to shop
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February 2023 by Elizabeth Bower
I loved good good Franklin says
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February 2023 by Natalie Harmon
I Love this place! The soaps, lotions, candles, all smell Terrific!
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January 2023 by Amber Marie
I know doing a review of this store is a moot point: its the only one for miles, but I have shopped at other BBW in other cities and states and never had this bizarre issue before. Yesterday between 3:45pm and 4pm I went into this location to pick up 6 foaming hand soaps for co-workers gift bags. I saw the sale that all hand soaps were only 3.50 so i went to the hand soap area in the back. I was conversing with the person I was with after pulling 4 off the shelf when an employee came up behind me and moved into the area I was working in.She began facing the soaps I had been working on getting (4 of 6) and opening draws, further moving me aside while I was still shopping. I stood for 3 minutes waiting for her to finish stocking the 4 missing soaps and facing the display (that was missing only 4… the ones I had on the counter while I decided my last three. (I decided while there to get one for my own home.)At that point another couple came up and stand behind the person I was with. All four pair of eyes watching this young woman pretend to stick shelves, preventing us from shopping. And to what end? She was obviously doing this on purpose, or the most oblivious employee any shopping mall has ever employed.At that point I gave up, left the four I had started with on the counter and found another different matching set away from her. Another couple had walked up on her other side waiting for her. She was surrounded yet unbothered.I have to question how often this happens. How many people she has chased away from shopping there. How many sales could’ve been higher without her driving shopper away. And what purpose this has. This mall isn’t popular, there’s no way this BBW is doing the same amount of sales as the surrounding stores. Is this the case of a Findlay mall curse, or is the call coming from inside the house?I shopped around for other things after getting my 7 soaps. But dang. Get your employees in check.
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May 2022 by Teresa Snyder
Clean environment. Friendly staff, pleasant atmosphere.
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January 2022 by Sharon Lynn
Maybe employees should do less gossiping and more working. Explains why the store looks as bad as it does.
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December 2021 by katherine dougle
Managers at front of the store were clearly talking insanely rude things about customers shopping in their store. Don’t expect people to buy from yourcompany if you continue to speak about customers the way that you do!