“Thank you, Bethel Post Office Manager, for always making a great environment and being so helpful when I come to yourPost Office! I wanted to give the highest kudos to one of your employees. To my understanding, K is one of your new hires. I could not tell K is new, since K conducts like a veteran professional. I came in to ask K questions about my passport. K was very knowledgeable and helpful. Due to a shortageof time, I set up my passport items on the side table in your P.O.and worked frantically to get my passport ready to deliver. Thank goodness K was there to assist me, answering questions as they came up. While I was busy getting my items prepared, I heard K deliver great service to a couple of customers, such as changing address, job opportunities, etc.. I thought to myself - “Wow. How did K keep track of all of this knowledge about the P.O.?” In a short time, K built up a wonderful rapport with her clients. She was also juggling a delivery of a lot of bins of packages. Most importantly, she made sure she was doing her job right and efficiently. I was impressed at howquickly she did things. Unfortunately, I was not as prompt and it took me the full 45 minutes to get to the point where I could deliver my passport at 5:00 pm when the P.O. closes. K was extremely patient and double checked my work. K even made sure with you that everything was correct and to my relief, successfully mailed my passport. In the future, I will make sure I allot enough time to complete my mailings. I wanted to take time out to give you and K well-deserved kudos.”
“I have had the same mailman since I was a child, there is none better than him! He goes above and beyond! The ladies are always very friendly and helpful when I visit the post office. I appreciate you all.”