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April 2024 by Veronica Ciaccia
ATM is turned off. Makes no sense.
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January 2024 by Dave McIlvaine
Simply abysmal service. Their customer service is absolutely HORRIBLE, I have been on the phone three times today to conduct a simple $200.00 transaction with zero luck. Avoid this POS bank at all costs if you want to have a seamless banking experience. There are many decent banks to choose from. I have accounts at several other banks and have never had this level of aggravation. DO NOT bank. with 5/3 if you value your time and money.
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May 2023 by Scotty Anthony
ALWAYS check what they deposited on the slip they give you. I deposited a 950 check, the teller put 450, and now I have to fight them to fix their screw up with 0 compensation for them screwing up. Yet, if we overdraft, instant $35+ a day.
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April 2023 by Glenn Akins
Friendly staff. Provide great service and financial options for business and personal accounts.
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September 2022 by Lexi Lapinski
Worst customer service they care more about getting their speeches out than listening to the customer. If you have to call for one little thing get ready for an hour talk of them repeating everything in your account back to you. HATE CALLING...
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February 2022 by Andrew K
I use this particular branch for almost all my banking, and the tellers have always been very helpful and professional.
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August 2021 by Nick Sarai
Customer service is very poorI have business account and personal accountAny body you want to talkSo rudeIncluding managerI hate to go 53 bank in fairlawn Ohio
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March 2020 by Alex L.
Went into the branch last week to see the mortgage originator for an interest rate estimation. He flat out gave me a rate without even checking my credit score, not to mention W-2s, pay stubs, or bank statements. How can you figure out someone's rate without checking their financial background? He probably thought I'm wasting his time 10 minutes into the appointment. Unbelievable experience and unprofessional conduct.
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August 2019 by Grace M.
We're not from this area, stopped here for the first time and went thru the drive-thru banking to withdrawal some cash. The gentleman helping us was extremely pleasant. When he sent us back the little envelope of cash, he also included a couple suckers. Sounds silly, but what a pleasant surprise!
