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April 2024 by LoveL24
I took my car there for a oil change.let me just say I will never go to this place again.The people there tried real hard to scam me.This is not a good business at all.Customers beware.To this Valvoline in this location.Beware of who's gonna be getting a oil change there........I can't want to you pull your game again.
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March 2024 by Sharon Garcia
Super friendly and comprehensive check!Quick!
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March 2024 by Rodrigo Vasconcelos
Excellent service, crew, price. Always professional, cordial, knowledgeable. No better place in Butler Co.!
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March 2024 by Bill Meier
Worst oil change experience ever do not go here! My disabled girlfriend went here today 3-11-24. To get a normal oil change and air filter she had a 50 percent off coupon which they did not honor. They performed a more expensive oil change that was 85 dollars that she did not request. They lied to her and told her that her battery was bad even though the battery has no issues in an attempt to sell her a 200 dollar battery. We believe they sabotaged her vehicle in an attempt to keep her at the shop as all of a sudden when she was in the garage her vehicle would not start despite her vehicle ALWAYS starting strongly. She had to force the shop to allow her vehicle to start again after confronting the shop's management all of a sudden the vehicle could start imagine that. Since then she has started the vehicle successfully several times. This was completely unacceptable and unprofessional very shady practices. They thought they could rip her off because she's a woman. Buyer beware!
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December 2023 by Elizabeth Lindon
I don't tend to leave reviews but I have to for here. This place was fast and effecient! Aiden, as well as the rest of the mechanics were super helpful and super informative. Everyone that was there at the shop had been super friendly. Aiden helped me find out about possible issues coming up in the future with my car and educated me on everything to keep me better informed. He also showed me how well their prices compare to that of my dealership when it comes to services. This was the first time I actually felt comfortable and not judged at a shop about me or my car. I highly reccomend this place :)
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November 2023 by emily potter
Stoped by after work… right before they close and was able to get an oil change even though they were busy! The team was so nice and change my wipers too, they were looking rough. Overall a really great experience. Would definitely recommend this location to anyoneService: Oil change
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October 2023 by Alexis Nash
I called before I arrived to inquire about an oil change. The employee stated I was good as long as I made it before 6:30pm. There were NO cars being serviced. I made it at 6:08-6:10p just to be told they were CLOSED and come back Monday. The manager asked if I was sent coupons which didn’t matter. I wouldn’t have wasted my time and gas if you guys were going to closed EARLIER than your closing time. Get it together.
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October 2023 by Bella Delacruz
I live about 25 mins away from this location but I always prefer to go this specific one because the crew here is great at what they do and they always have a positive fun energy, especially Gerald. Very friendly guy and always has a smile on his face. Overall, great place, good service and I respect that they don’t try too hard to sell me on other services — they keep it professional.Service: Oil change
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October 2023 by Greatest Ever
Recently moved to Fairfield and this is location is awesome! Ill keep coming to this location just for the customer service! Cassidy was amazing as well super helpful!
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August 2023 by Jonathan
This review comes from numerous experiences with this service center. It's always a pleasure whenever my car's mileage matches that on my oil change reminder sticker; it means another fun fifteen minutes at this service center! On top of that, Gerald and Christian have always been very professional and ethical whenever I've visited, so you can rest assured your car is in good hands whenever they or anyone on their team works on your vehicle. All in all, it is with great alacrity that I recommend this service center for any of your vehicle's preventative maintenance needs.Services: Air & cabin filter replacement
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August 2023 by Katie Alexander
Excellent customer service and they took great care of my stepdaughter's Jeep Wrangler today. Also appreciate the staff member that informed me about how smoking will kill me, as a 41 year old person I had NO IDEA. ??♀️??♀️
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August 2023 by Michael Brown
Went in for oil change and got the light bulb for my 15 gmc terrain..awesome people and service..didn't sell me stuff I didn't need. Appreciate the crew there.
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August 2023 by Sharon Hammond
I was there a couple days ago with my HRV Honda and I had purchased this car at performance Honda in January. I had to wait outside for about 10 minutes because they were busy but when I got inside I realized they had a lot of new crew and they were just learning everything and it was very slow and then the young lady that was putting oil in my carport oil all over my engine.. then the guy that was waiting on me and explaining everything about what I might need down the road from my car became very argumentative with me and I told him that I didn't need that stuff I could get it done at Honda because I had a clause in my warranty I had purchased from them and it would be covered. He proceeded to tell me no it wouldn't I should check on that and I thought what on earth is he saying to me that I don't know what I'm talking about? All in all it was a very unpleasant time and most of the old crew that used to take good care of me are not there any longer. No one was smiling they were just going through the motions. I doubt that I will return to this location and most likely we'll just take it to the dealership.
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August 2023 by John Snyder
Had a great experience. the staff are very polite and helpful. The service was excellent. The employees who worked on my vehicle were very knowledgeableServices: Air & cabin filter replacement
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July 2023 by Ally AB
Fast, kind, and no bull! Everyone who works here seems to enjoy it. They didn't pressure us into up sells, and even have a veteran/military discount! The service we got was reasonably priced and well done. It was cool to watch them work from inside the car, and they answered all of our questions. I would absolutely come here again.
