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February 2024 by Frank Pinkerton
I setup an appointment for an water softener replacement. The Tech was professional and on time. They did a complete set of tests to understand my homes needs and.siruation; water pressure, hardness, chlorine level, shutoff valve location, etc. I was impressed. I will be using their service to replace the water softener.Service: Drain cleaning
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February 2024 by Mike Presta
Their tech, Alec, was very knowledgeable, helpful, professional and friendly.
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February 2024 by Alisha Wessler
Joshua Klotz came to look at our plumbing issue. He was very detail oriented, took his time in diagnosing the problem, explained it very well, informative, and was all around professional. I'm very happy we chose you all based on Google reviews alone. I'd recommend using Thomas & Galbraith to anyone with plumbing, heating, and/or cooling needs. Thank you so much.
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February 2024 by Randy Smith
Steve was very cordial and provided in depth details and excellent service to my gas furnace. I signed up for a membership maintenance program and requested he be my service technician. Great job!
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February 2024 by James Harlow
Our heat went out in the middle of the night and at 7:30am I called and they had someone out that early afternoon. Brendan The technician was prompt., Curtis, respectful and knowledgeable. He had to go to the shop to get a part that he needed, but was only gone 20 minutes and didn’t leave us hanging. He didn’t stop until everything was working properly and then showed us step-by-step what he had to do to fix it and what the problem was. I highly recommend.
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February 2024 by Katherine Heil
I have used Thomas & Galbraith multiple times and I have never been disappointed. Professional and courteous as well as knowledgeable at fixing my plumbing and heating problems.Services: Cleaning
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February 2024 by Karen King
Gary Myles and Devon Ison were excellent! They were polite and patient with our questions and followed company policies. Something as simple as putting footies on when coming in is important and not taking personal phone calls as well. Thank you Gary and Devon for your kindness. Thank you Thomas & Galbraith for renewing my faith in you.Services: Heating system repair
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January 2024 by A Pyle
Terry fixed the problem with my AC. He explained what happened and how he fixed it. Also explained what the charges were. He was very professional, kind and thorough.Service: A/C system repair
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January 2024 by Kyle Raffel
Highly professional and friendly. Happy I gave them both my furnace and water business.
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January 2024 by Chris Edkins
Great job! On time, courteous and professional!
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January 2024 by Angie Portune
It’s nice to have a plumber who leaves you with a pleasant experience for a change.
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January 2024 by Bonita Williams
Matt was very efficient and customer friendly. Advised of your membership program and is sending the information A++
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January 2024 by Randy Mills
Great service quality work and efficiency!!
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January 2024 by Niki Popken
My service was great! From the initial call to the arrival of the tech, I was informed of updates and expectations. The tech was very thorough and professional yet very friendly. I will certainly be calling Thomas & Galbraith for my next HVAC needs.
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January 2024 by Chad Nielson
Overall, great experience with my new furnace and AC. What's most notable is their customer service- I chatted with their online bot via their website after hours and left my phone number and asked for a call back.9 am the following morning, customer service called me. I was very impressed and it left me feeling like they truly care about their customers.Highly recommended for new equipment and I assume they would let be great if you had some type of issue with your existing furnace/AC and need help.
