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January 2024 by Mike Searp
I bought a Audi from you guys and literally 4 days later I had to put oil in it. So then I thought nothing of it, kept driving it and then 4 days later I had to add a oil again. You guys sold me a car knowing it had a oil leak. It was nothing visual, when I was test driving it, it drove fine. So I thought it was a good car. Smh
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January 2024 by Kaene Berkley
DO NOT GO HERE! I went here and they had told me there was nothing wrong with the car about 10 days later I went to the mechanic because the sunroof was not closing so they looked around the car and the mechanic came back and told me that the car whole car was rusted and was dangerous to drive on the road
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January 2024 by Noelle
I had a very bad upfront experience elsewhere and Alina responded to my request for information on a car I really wanted. She was up front and listened to what I wanted and I really appreciated that as the aforementioned bad experience elsewhere, they had done a bait and switch ? anyway, I felt very distrustful after that and it was nice that she understood I wanted this car. Got the car at an affordable payment and Junior was a great help with explaining how that would work as well, and what might be possible in the future. It is a beauty and was delivered absolutely spotless. they work very hard to get you what you want here if you’re in the process of rebuilding your credit, and work with you to get you into the car that you want. They really do treat customers well and listen, and did I mention how beautiful the car is?? I’ll definitely come back when I’m ready for an upgrade
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November 2023 by Vince
Just picked up our VW here and what a great experience! Lee was out Sales expert and Junior helped us close it out. We never felt pressured at any point and they were incredibly helpful as we worked through the purchase process. Auto Connection Fairfield is HIGHLY recommended!
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November 2023 by David Roberts
After going to several car lots,we finally got lucky and went to Automotive Connection! Lee was our salesman, and he was great. No heavy sales pressure. He was upfront and very professional. The staff is friendly and welcoming. They did everything they promised to our car. We absolutely love our car. Highly recommend Auto Connection, if you want a great deal with no pressure.
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November 2023 by Connor Maciag
Viktoryia was great and easy to work with. She explained everything in detail and was very upfront and honest. Printed out the carfax on request. So far so good! Will report back if any issues arise.
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October 2023 by Dave Sackenheim
These guys do what they say they're going to do I give them five stars I've had nothing but a great experience with John and his crew my salesman was phenomenal the owner's a great guy and they will put you in a car and they do what they say they're going to do as long as you do the same
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October 2023 by Heather Zetzer
Went to buy a used car from Jon. We were told the car was going to be around $9,900 paying cash. We told him the car was going to be financed. He also did the financing for the loan. We were never told about a $5,000-$6,000 financing charge. Was shocked to see I had a loan for $15,333 instead of around $9,900. Almost puked in my car. Would not recommend.
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October 2023 by nikolaus kuchenmeister
If I could give them no starts I would have. DO NOT BUY A CAR FROM THESE CROOKS! I can't tell you how many times they told us, "we try not to focus on cosmetic, we put all our time into the mechanics to make sure we're selling the most mechanically sound cars to our customers". When we test drove the car we bought, the battery was dead. Should have been the First red flag. They said it was because it had been sitting and it was cold. Ok, well look past that it seems logical. Car seems OK nothing super noticeable. But after about a week I get stranded. My battery is dead. I will say this, they replaced the battery and made that right. But the mechanical issues are starting to show. For as many times as they assured me this car had been gone over and were buying a nice solid car, we have two bad motor mounts, both lower control arms are shot, sway bar links need to be replaced both inner walls of the front tires are so worn as a result of the bad control arms,they're split open! cv boot is missing a clamp so the grease is coming out of the boot, mystery I'm still exploring. But this was all found with in 15 minutes of having it up on a lift while exploring the main reason we had it up on the first place! Looking into was started as an odd hesitant during acceleration that had now turned into a louder puddering noise that we can't figure out. So now we're about 2 to 3k deep in repairs on a car that we were told we looked over extremely well. And the final thing was a bent rim we addressed and were told they would cover, but they drug us around for about 3 months on how we go about getting it fixed who we bill it to. We can't get anyone to call us back to sort that one out, we pretty much just gave up on that one. Go somewhere more reputable if you want a decent car.
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October 2023 by Kelvin Fields
People with bad credit probably would used this place. Had a woman name Alina Galieva call me about a car. I told her I wasn't paying the MRSP price and I wanted to see the invoice of what the dealer paid for the car and we will go from there. Was very rude with me. She knew I wasn't about any games. Stay away you will be over paying for a lemon if you used this place.
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October 2023 by Heather
Went to buy a used car from Jon. We were told the car was going to be around $9,900 paying cash. We told him the car was going to be financed. He also did the financing for the loan. We were never told about a $5,000-$6,000 financing charge. Was shocked to see I had a loan for $15,333 instead of around $9,900. Almost puked in my car. Would not recommend.
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August 2023 by Lakida Spearmint
My experience at auto motive connection was wonderful had a few bumps in the road and Junior took time to help me get everything resolved and was very determined to help lots of patience and understanding and I get the suv I was seeking.. I truly enjoyed the whole staff very nice a welcoming
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August 2023 by Raeann Turner
We were looking for a nice used car for our son. I was leery of going anywhere other than to a major dealership. However, we came across a car that he was interested in at Automotive Connection. I checked the reviews online and decided to give them a try. I had such a wonderful experience there that our family will definitely be going back for our next car. We worked with Viktoryia and she was wonderful. The atmosphere is light and everyone there is very personable, a rare trait in the car buying industry. I highly recommend this dealership and look forward to working with them again!
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August 2023 by Diane Davis
Only thing I can say about Automotive Connection and MY experience is AWESOME !!!! Everyone there is so friendly and go out there way to make certain you are pleased. My sales person Alina, needless to say, there is not enough space for me to praise her, she is the ABSOLUTE BEST !!!! She went above and beyond for me. I got a great deal and a beautiful SUV. I would recommend Automotive Connection to any and everyone who is searching for a good car at a good price. Please check them out first, and ask for Alina, you will not be disappointed.
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June 2023 by Richard G.
I sent a request in about a vehicle they had and was requesting more information and I asked to be emailed response. Monday afternoon I started getting text and phone calls (no emails) and no information about what I requested instead links to other vehicles that I had not enquired about. I browsed the web site and ran into another vehicle with no pictures and very little info so I ask for pictures and all on that one . I received a text message with the info and responded that I was not interested in that one and ask for info on another . I received a text message that stated " I sent you the pictures and info you asked about , what more do you want" . I stated I would like to know what kind of deal could be done on another vehicle and the response was you will not find a better vehicle better price and low milage as the one they have within 150 miles . I explained that I felt they were being rude and sent a link for a vehicle 35 miles away to prove them wrong. I received an excuse as to why the rudeness and was asked to make an offer on the vehicle which I did and have not heard anything since . These people need to be trained on customer service in a bad way .
