Menards is a popular home improvement store that offers a great selection of products, including tiles and bathroom fixtures, at competitive prices. Customers appreciate the clean and organized layout, making it easy to find what they need. Many have noted the helpfulness and professionalism of the employees, who contribute to a positive shopping experience. However, there are concerns about customer service on the floor, as some employees appear unengaged and less willing to assist shoppers. Additionally, the process for picking up wood can be improved for efficiency. Safety is also a concern, with reports of forklifts operating near customers. Despite these issues, many shoppers have had positive experiences, with one customer recounting how the store resolved a problem with a broken tool. Overall, Menards is recognized for its great value and will remain a go-to option for home improvement needs, although improvements in customer engagement and safety practices are suggested.
I love this store but I do feel as if the process of finding, purchasing, and picking up wood was slightly more efficient. It was my first time but a bit frustrating. We had the hardest time with it all. I suggest gaming the sections where wood pick up is located had it on the paper similar to IKEA’s self service pick... read full comment
May 2024
Great prices and had everything we needed for our outdoor project
April 2024
Store was clean and organized. Employees there were extremely helpful and kind. Everyone seemed happy to be there. It was refreshing. Will start doing more business here.
