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August 2024 by Lisa Curtis
I come here to send out FedEx packages and to create custom vinyls. They always come out exactly as I want.
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August 2024 by remy groh
I have been going to this FedEx branch ever since I moved to the area years ago. The people there are very friendly. Today I was talking to team members Terri and Roy and they were very personable. Asked me about my teaching job and we got into some good conversations about hometowns and John Legend! I went to the store for printing services and they were able to print a poster out for me in color in a large size as well as laminate it for me. I would definitely recommend going to this place.
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July 2024 by DP
This review is for Chandler. Right from when we walked in this guy was a rock star. He's friendly, gives clear instructions, is professional and entertaining at the same time. It would be so nice if every time you walked into a business you'd be greeted by someone like Chandler.
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February 2024 by Furqan Ahmed
Great for custom prints and small projects.
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December 2023 by Heather C
Very helpful when shipping important and or valuable items. Came in to ship some business equipment and Jake was very helpful in getting my item securely packaged and on its way. Thank you so much!
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December 2023 by Daves Truck
Brought big truck tires for returns and Mike and Michaela were super nice about having to deal with the labeling and handling. Thanks
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October 2023 by Melissa West
chandler was very helpful and I’ll only be working with him from here on out!
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September 2023 by Chelsea Hansen
Store manager assisted with a wayfair return today. She was speaking to an employee when I came in, no one said hi or we'll be with you shortly. I waited in line while the manager continued her discussion with the employee. She finally acknowledged me, but she had an attitude during the entire transaction. While she hardly spoke, when she did speak, she told me not to tape return packages. But she said it like she was annoyed and irritated about it. No reason to be rude to customers!
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July 2023 by Babur K.
The lady was very helpful in making large size copies for me. She was patient and kind.
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June 2023 by C J
Would give zero if I could talked to Mike to try to get a tracking number . Very very rude when I asked if he could give it to me over the phone. Then asked to see if I could talk to a manager but he said no since they were busy. Terrible service!!
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June 2023 by James Martin
My label wouldn't scan and they had no way to look up the label or reprint it for me, all the tracking numbers were clearly visible. Lack of job knowledge for certain
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May 2023 by Alice Clausing
Excellent shipping experience. I didn't know what I was doing, but the Fedex employee helped me through the process. I only paid for 3-day shipping, but the package was delivered the next day.
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April 2023 by Jason Seward
Horrible. We stood at the printer for half an hour. No one would help. You can't print off your phone. They want you to send it in an email and wait for a code which never came. Go to the library. You can send it and/or get it off anything and it's 5 cent a copy, not 3 dollars.
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April 2023 by mick kupec
If just wish there is option to give this store zero for customer service, I do not want to name associate refusing my package the other day because I am not sure if his arrogance and lack of customer service made him do that or he was ordered to do so by store management. Avoid at all cost. Unless you desire a counter fist fight and arrest to follow. Fedex office associates simply don't want to ship any packages. They do not want to be in that store, they would rather hide in back of store, pretending being busy w printing orders. Lazy, snooty foxes. Waiting and ready for fight. Fedex office associates will find any, any, any excuse to not accept your package. And when they do accept it, they are way way overpriced. Dont ever pay for their "packing service" - they refuse packages so you would pay for re-packaging. Just go across the street to Meijer - they got USPS shipping option at their member services counter. USPS is way cheaper, they will provide free tracking number, they are open latter that Fedex office and your package WILL BE accepted. Also, help USPS stay in business - they deserve your help. AGAIN, AVOID THIS STORE AT ALL COST.
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March 2023 by James Clark
Most of the time I go in there the staff is always friendly and helpful. There have been a few times where they seemed distracted but overall not bad at all.
