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October 2024 by Amy Lynn
I am updating my review to a 5-star rating due to a recent positive experience at the store. My daughter owns hermit crabs and had purchased a piece of glass that needed to be recut due to a change in her original plans. Although the individual I spoke with over the phone was not particularly helpful or courteous, we decided to visit the store in person for assistance. The staff at the store were prompt in addressing our request and took the glass to be cut without hesitation. They were very friendly and accommodating throughout the process. We had anticipated having to purchase a new piece of glass or pay a cutting fee, but to our surprise, they returned the cut glass to us free of charge. The exceptional in-store service we received exceeded our expectations and solidified our decision to return for any future requirements that can be fulfilled here. We sincerely appreciate your assistance, and we eagerly anticipate our next visit.
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October 2024 by Terry Adams
Guy at the counter didn't know what he was doing tried to charge me over $30.00 for a small bag of finishing nails...
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August 2024 by Larry Gerthoffer
Knowledgeable staff
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July 2024 by James Leonard
Thankful for a local hardware store. Last few visits have not been as good as those visits prior to Rocky's. Previously, there was always plenty of help. Not so much now. Staff are less informed about tools and projects than me (which says a lot). I was asked once when leaving, "Did you find everything you need." I loudly said "No," and cashier ignored my comment. They seemed clueless about their 100th anniversary celebrations--even when I made inquiries. Amazing.
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June 2024 by Chris Child
I went in for a couple things and to get keys cut. I asked to have my key cut. The first guy said he'd do it then disappeared. A lady showed up to help, she left saying she would call someone else. I found my own key and a kid finally came and cut them. I left 25 minutes later. I was one of 6 people in the store.
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June 2024 by Corey Stephenson
Got my 20 lb tanks filled the 13 bucks a piece great deal thanks Rocky
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June 2024 by Eric Acosta
Great customer service!!!
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June 2024 by Martha Sedmera
This store is my go-to for all my odd jobs around the house. The staff are friendly and helpful.
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June 2024 by David Roberts
Love neighborhood hardware stores, where you can come in and need not walk more than 20 steps to find someone to help you. Then, pick up the parts you need and get back to your project.
Easy, quick, pleased.
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May 2024 by Sherry Burnett
They has what my husband needsd
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May 2024 by Jay Festae
I want to take this time to thank the guys in the barn Vince and Chris. Those guys went above and beyond the call of duty to help an ol vet. I was looking for calcium chloride for an absorption project. Being that it can also be used for melting ice, most of this product had been stored out back. Well those guys made calls to other stores, then climbed over other product and came out with just what I was looking for. Thanks to Chris and Vince for a job well done!!
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May 2024 by LD Schoonover
Always friendly and helpful.
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May 2024 by Letisha Jones
Left 3 window screens to be repaired over a month ago. Am told everything I call then then will be completed soon. Still have note recieved my repaired screens.
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April 2024 by Tw Howard
Fast quick service.. best place to have a key copied
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March 2024 by Jason McCain
Great local store!