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May 2023 by Russ H.
Me and my wife receive prescriptions from Walgreens on Euclid and deeley road and Euclid Ohio often. I think we get approximately $3,000 a piece and prescriptions. Recently the quality of service has dropped drastically. The staff is unattended and lazy. You're smart Alex and they don't want to do their job. Recently I signed my wife signed to have her medication delivered by fedex. The package wound up in another building opened. And it had no delivery tag on it whatsoever. After contacting Walgreens they said it was not their problem we need to contact fedex. They didn't want to replace it for free so what they did was contacted my insurance and did an insurance override so my insurance will be billed for it twice. But come to find out it's suspected that it was sent out by doordash. And anyone that's ever used doordash knows that they will leave your stuff in between doors or anywhere they want to because they're just as lazy as the pharmacy staff at walgreens. As soon as I find another pharmacy chain that delivers with more efficient help you can believe I'm going to switch. And try to avoid talking to the African-American ladies in this department because they're your basic hoodrat type women to talk smart to you and you wind up cussing them out.
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November 2022 by Ashley Johnson
Pharmacy staff is so rude and ghetto. They should consider another career choice with those attitudes like McDonald’s.
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October 2022 by Equalizer
Asked if they had a restroomWas told they don't.
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August 2022 by Krystal Adebayo
I went to this pharmacy after my dental surgery and they claimed they had not received my prescription. I called the dentist in front of them so they could get a verbal and was told to come back in 30 min. I did return only to be told to come back again after all three of the staff took lunch…even after I explained to them my pain medicine was going to wear off. Worst pharmacy I have been to in my life.
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August 2022 by Shareace Grier
Tried to drop of a package for FedEx to pick up... the 2 lazy women in the department couldn't even give me some tape to tape the label down..said we only scan that's it...lazy...never will I do business here again...07/13/2022 at 11:13amDo better
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April 2022 by Dee Williams
I picked up a prescription on 4/1/22 at the drive thru window. The employee who assisted me seemed pleasant. However, when I checked the items inside the envelope, she had stapled my rewards card to the envelope. Whoever is in charge- please remind your staff to handle your customers property with care. Thank you.
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February 2022 by Johnson, Shelly
New customer to this pharmacy. I've made 2 purchases & 2 phone calls in the past month. Employees are always helpful & cordial. Today I had the pleasure of Erika taking care of my order. Thank you! They have a Gem there.
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February 2022 by Michael G
I received my booster here the blond technician and Asian pharmacist were very efficient and professional
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January 2022 by Jenna “Jen87” Redding
Great. Fast. Friendly
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January 2022 by Naomi Stone
Terrible pharmacy customer service. I was standing in line while the pharmacist stayed on the phone chatting about her sore throat, and when I looked for acknowledgement she walked away and continued her conversation. She never came to help me and I walked away. Whoever is managing this place is doing a terrible job, no reason employees should even feel they can get away with stuff like this.and from the reviews this has been going on for a while. If you have an option go elsewhere. I usually have a great experience at other Walgreens. I know everyone is worried about covid but she was clearly sick, spreading disease and she’s the one dealing with people who are already sick themselves. Gross and unprofessional. Avoid this pharmacy at all cost, it’s not safe or worth you spending your money at.
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December 2021 by CHARLA WILLIAMS
THIS WALGREENS, I DON'T SUGGEST PEOPLE TO USE, THE STAFF IS RUDE AND DON'T DO THEIR JOB, THEY HASSLE CUSTOMERS, AND SAY BIAS THING TO YOU IN THE PHARMACY, AS WELL AS STAFF CONCERNING ONE'S MEDICATION. LIGHT SKIN GIRL WITH THE HAT ON IS A PROBLEM EVERY TIME I COME TO YOUR PHARMACY AS WELL AS DORTHEA. HARASSMENT MUST STOP BY YOUR STAFF.
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May 2021 by Jan Bruner
Clean, well run store with excellent customer service in both the retail section and the pharmacy.
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May 2021 by Ebony Whittaker
I ordered items from Walgreens using Doordash, coming from this particular store, and they have constantly sent me wrong items
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March 2021 by Danine Harvell
The Staff in this pharmacy is horrible, I don't understand how they let another pharmacy transfer my whole profile without even calling me to verify that was my decision when it was technically only one prescription that was supposed to be transferred. Now they're telling me that I cannot transfer back... And They Are RUDE
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October 2020 by Tina Affum
The worst customer service ever! The associate watch me walking to the store. Then decided to go stock shelves. I knew exactly what I wanted so I went straight to the Isle grabs my couple of items and headed for the register. There was another customer waiting she was on her phone and upset that there was no one at the counter. I had to go and find the lady and tell her that we were ready to leave. After she checked out the lady in front of me oh, she then proceeded to count out her drawer as if my time was not important. It's a decent store, I've been here before but they need to hire new Associates. 10/7 8:25am
