They don't understand when someone tells you that they will call when they need supplies. You have 3-4 people calling all week, till you have to yell at them to stop calling every day. It was nice, before they sold their call center to India.
April 2024
By the time I left Cleveland Clinic Foundation, they still couldn't get my prescription filled. They're really slow. I wouldn't recommend this pharmacy to anyone!!!
July 2023
Calls go to VM. Poor return call time. General extension left with yet another VM. There is NO local office number I could find on the web to make an in-office appt for a broken CPAP machine. I use this company directly for our patients & will discourage them to find another DME company.
