10AM - 6:30PM
26400 Lakeland Blvd, Euclid“Very professional. This will be my second time buying from Northeast Factory Direct. Basically used them furnish my home. The delivery professionals are efficient as well. I highly recommend!”
“Stasha was incredibly helpful and knowledgeable. We came back and made our purchase there in a large part because of her. Sleep Outfitter also has the best prices for mattresses and add ons. We will definitely be back”
“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“Jim was an incredible help getting me set up with a new mattress. I loved the one-on-one help that was provided and found a mattress that was within my budget. I was honestly really happy that they weren’t trying to shove the most expensive options in my face. I had a budget, and it was respected. Definitely recommend. ?”
“Worked with Aaron. He was very informative about all our different options. Explained in detail the make up of each mattress. Looking forward to our delivery! Highly recommended!!”
“Deja Jackson was our salesperson. She was very knowledgeable and personable! Deja anticipated some of our questions and answered them before we could ask! We were told a few times to relax and take our time. There was no pressure. This was a wonderful purchasing experience! Be sure to request Deja at the Tempur Pedic Flagship Store at Legacy Village!”
10AM - 8PM
34700 Vine St Suite 200, Eastlake“My experience was great, I had quite a few questions and they were answered in detail without making me feel like they were trying to get over. I would highly recommend.”
10AM - 6PM
14301 Industrial Ave N, Maple Heights“Staff was very friendly and accommodating. We ended up exchanging a product for a less expensive one and the refund was processed with no issues. Due to the great customer service we plan to buy our bedroom set from NE Factory direct as well.”
“Excellent service! My first visit I met Alec, I explained my mom needed a bed but was on oxygen and it’s hard to get her places. My mom my daughter and myself were buying new beds. I was directed to many mattresses and wasn’t pushed to ones out of my budget. I finally thought I found the one but wanted to sleep on the old one once more to make sure. I came back and was greeted by Cameron with a warm smile and helping attitude. I confirmed I indeed wanted the one I thought and would be up again with mom and daughter. My third trip what earns Cameron 10 starts is he propped the door open as I was getting my mom out of the car! We don’t receive that type of help often and it meant a lot. Cameron closed the deal for us. I’m excited to try my new bed this weekend, oh ya and delivery was fast!”
“Repeat customer that has had nothing but a great experience. I have gone to other places, but I return each time to OMF because of the value and the quality of products.”
“My wife and I had bought a mattress here a couple of months ago with Sean, who helped us so much to find the right mattress and we were back to buy pillows. David helped us this time. He helped us right away and helped us try out a couple of options. Really friendly and knowledgeable staff and they really take their time with customers. Thank you!”
“Frank is awesome! I Bought two mattress sets off of him and had an issue with one. He took care of it right away and I ended up buying a third I was so pleased. Would definitely recommend! He will treat you right!!”
“My wife and I had a wonderful experience at Casper Pinecrest today. We were able to try out the mattress and adjustable frame we were looking to buy, and an employee, Lilly, helped us pick out pillows. We were a bit worried we would be pressured to purchase today, but Lilly just sent me an email with everything we had talked about getting, so we have some time to think about it and make sure we’re happy before we move ahead with our purchase. Overall, I am very happy with our experience and I’m so happy we took the time to stop in and try out the mattress and frame. It makes me feel a lot better about such a big purchase.”
“The manager of the Mattress Firm Raheem made us feel comfortable, if we had a problem with a price he will negotiate with us. Him and the Indian gentlemen also did a fantastic job moving in the furniture. Save your money and go to Mattress and Furniture for Less?✌?❤️”
“Good people, good products, good service and great deals! I highly recommend you check them out in Collinwood before you go spend thousands at all the other places in town!”
10AM - 8PM
1536 Golden Gate Plaza, Cleveland“Even though I was not greeted when I came in . Ms. Gabby asked if I had been greeted and she made sure to welcome me in she's very professional and made me fill confident in my purchase. Frank made sure to complement her service in front of her . I love the structure of purchase . Highly recommended .”
“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”