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October 2023 by Paul Nelson
Nice clean lobby, with lots of open bays, but after waiting about 5 minutes and looking around for an emolyee or service bell, I walked through the garage. There were two employees neat the back of the middle bay, but even though you could hear my foot steps echo in the garage, they didn't even seem notice me, so I decided not to interrupt the conversation and just left.
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September 2023 by Alise Alise
Jeremy helped me so much he’s the best.Service: Brakes
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September 2023 by Kabinda Robinson
Always so helpful and Jeremy was awesome went above and beyond to help my situationService: Tires
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July 2023 by Bréy Laramore
DONT EVER BRING YOUR CAR HERE!!!! Brought my car here for repairs charged me $1,200 worth of work because my car was a “complex situation” and none of those ended even being the fix! Gave my car back 3 weeks later with minimum communication inbetwen. I basically had to harass them for updates. When I got my car back it had the same issue so $1,200 down the drain. They had to send my car back to another location to be fixed and now my car is having new problems that it didn’t have before. DO NOT RECOMMEND!!
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April 2023 by Steve
Fresh set of new tires. 5 stars for sure. Service was excellent. This Firestone was able to get me in last minute when another Firestone location was out of stock of the tires I was qouted for. Euclid Firestone is fantastic.My only suggestion is to fix that huge pothole at your entrance/exit driveway. That crater is a tire eater for sure. Maybe that's a good business model for you guys though lol.
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March 2023 by Ally McGraw
Over the last few weeks I’ve brought both my sisters car and my own to get work done. I couldn’t ask for better mechanics and customer service. The service manager Dan explained everything to me and made sure I understood everything that was happening with both cars. The mechanics Jeremy, Paul, and Miguel made sure my car and my sisters car had the proper work done. Both cars run perfectly. I couldn’t ask for a better experience and will be going to them from now on. 10/10. You guys are awesomeServices: Electrical repair
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February 2023 by darnese birch
I had an emergency tire (flat) replacement that needed to be done! Miguel and Dan were very nice, welcoming and efficient! They take care of you and handle business! They were able to help out and get me in and out PRETTY FAST to be a walk in! 10/10 recommend & I would even travel out there to Euclid and I live in Bedford — that says enough.Service: Tires
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February 2023 by Sista Blkluv
Went for an oil change. Got me in and out quickly. The staff is very nice .
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February 2023 by Kenneth Lowenstein
Came in 730 walked out 845 two tires fixedGreat job
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January 2023 by Momar Talla Ba
Very rude boss disrespectful to clients has a bad attitude but thanks GOD the technician was very kind. I really had a bad experience there. Don’t recommend unless they get a new boss.Service: Tires
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January 2023 by Erika Cleggett
Billy was awesome! My car was fixed the same day!
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November 2022 by satia Gambrell
Staff is friendly and the customer service is wonderful! Not a long wait and got me in and out! Will always come back!
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November 2022 by Davida Crymes
The Owner (Bill) was excellent and very respectful. His whole staff that was present at work were very nice, courteous and very knowledgeable as to the jobs that they were to do on each car present. I was very pleased with the service I received even when I had a mishap with my windshield wipers hose that was disconnected from the main line to the fluid reservoir. I would recommend anyone to go to this location for excellent service. Thank You!, GUYS FOR A GREAT JOB.
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October 2022 by Ileta Randall
Staff very friendly and professional. I came in with a tire that kept going flat. I went to 2 other places and they couldn't find the problem or were too busy and didn't want to tell me that. I came here hoping the problem would be solved and they did the job! There was a screw in the tire and they were able to repair it. I had a little bit of a wait but it wasn't too long and definitely worth it. I'll definitely come back here again for any tire issues.
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August 2022 by Ismae Davis
If I could give this place a -100 I would, this is not an option, this is fact, so I took my car in so they can look at it, b cause they was a Tx tag they thought they would get over, they tried to charge me three times the amount to get my car fixed the part they charge was almost 300.00 and I found out the part was only 46.00 now this is unacceptable ladies when u take ur car here make sure u have a man with u Firestone u need to be reported to the BBB, which I am on my way to do just that, ?????????????????????????
