Burlington is a discount store that offers a variety of products for the entire family, including ladies, juniors, plus-size, kids, and men's clothing. Customers can find name-brand handbags, shoes, and beauty items to complete their look and stay on trend, especially during the spring season when savings are emphasized. The store also features a home décor section with deals on Easter décor, luggage, and more, making it a popular spot for bargain hunters. While some reviews mention that the store has not been updated and still shows signs of wear, others appreciate the effort made by staff to welcome customers. The store's cleanliness and neatness are noted, although there are concerns about empty areas and the need for better organization. The clothing selection can be hit or miss; some find good gems and complete their outfits, while others are disappointed with the limited variety or the store's aesthetic, which some describe as flea market-like. Customer service experiences vary, with some mentioning friendly staff and others noting attitude issues. The absence of fitting rooms is a common complaint, as trying on clothes before purchase is often not possible, leading to inconvenience. Despite these issues, many still find Burlington a good place for house items, clothes, and deals, especially if they take the time to look through what’s available. Overall, Burlington remains a destination for bargain shopping, with room for improvement in store presentation and customer experience.
