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“My shower wasn’t working at all. So, I put in a service order for plumbing, and Joe Cianfarani arrived promptly the next day! He solved the problem and remained professional, courteous, and diligent! GREAT JOB JOE‼️”
“What a team of professionals…From the moment of signing our rental agreement with Jill and Ali in the rental office to the friendly women and men working as the concierge team, our entrance to One University Circle couldn’t be more welcoming. Our initial maintenance requests were taken care of within 24 hours with little or no issues. Even the postal system impressed me.My husband and I look forward to living many years in, what hopes to be, an easier and welcoming environment!”
“I’m a resident here and my toilet and shower was not working back to back. James the maintenance man came out both times and fixed both my issues. He went above and beyond and replaced the items that were messing up so I wouldn’t have any issues in the future. He was really nice and thorough and explained everything perfectly! He’s definitely amazing at his job. I really enjoy living here at Willoughby Hills Towers!”
“Awesome place be !!! Brittany was definitely helpful and would recommend the world ?..Great service, definitely professional .... In addition, Hairston the maintenance guy does a phenomenal job...”
“The grounds are always kept up! Maintenance is great, office always willing to help. Very happy with the neighbors that we have. Safe and if ever a problem, Willoughby police would be here in 1-2 minutes!”
“Nice appartment. Nice office and maintenence staff who were polite, professional, prompt and helpful. Good neighbors. All around Nice quiet community and a great place to live. The upkeep of the grounds was excellent. I'd recommend dover to anyone. They really try hard to give the tenant a good experience.”
“I always recommend this building to all my colleagues and friends! All the staff are so friendly and welcoming and the management is so understanding and flexible! I have been living here for over 1.5 years and absolutely love it for many reasons! It’s very safe - there are 2 sets of doors that need to be unlocked before you are able to access the apartments and there’s always someone 24/7 at the front desk so it feels extra secure. The building is also very clean and super quiet. The gym, recreation/study room and outdoor patio are never crowded! They also host many free events to allow you to meet other residents in the building which is also really fun! For example, on Friday evenings they have wine, drinks, cheese and other foods which is such a great time! ☺️”
“.........UPDATE DEPOSIT WAS RETURNED I'm giving them 2 stars until my security deposit is return. I moved out on January 31,23 and have yet to receive my deposit.i spoke to lady in the office (seems to not care about my concern about my deposit) said they have 45 days to return a deposit.state of ohio says 30days. If I don't receive my deposit by march 8,24 I will be filing a claim with the court.”
“We were residents of building 4 for 2 years. Best place ever. Safe, secure, and clean. Repair service was always timely and neighbors were typically friendly. Our dog loved the space and dog park. Only reason we left was due to work changes, otherwise was in no rush to leave the complex.”
“Great place to live. Very well kept, friendly owner and maintenance is always on top of things. Pet friendly, with friendly neighbors. Workout room and banquet center is nice, the heated pool is nice in the summer.”
“These is a Great place! If you’re looking to move. All staff is great, always responding to any issues. There’s great communication with the owner and Staff they are always in a the best disposition to help and resolve any issues as quick as they can. They are great! I’m Currently on my second year, and had a transfer for a new unit in less than 4 days thanks to Tierra. She helped us to pick the best apartment, with the paperwork we needed to do, and is always available for any questions or concerns. Thanks so Much!!”
“As my first experience leasing an apartment, it was a smooth and accessible process. I went in not knowing what to expect, but all my apprehensions were forgotten from the service aline. Every interaction, either in person or on the phone, was always accommodating, attentive, and enjoyable.”
“Let me just say I was skeptical when I saw this apartment online but the staff made me feel right at home. Home is the best word to describe this place. Thank you to the beautiful and helpful staff.”
“I recently finalized signing my lease at Uptown. Rachel made the process easy and efficient, and was quick to respond to all of my questions with kindness. As mentioned in some of the comments, there is an application fee and a holding fee for an apartment. Overall I am satisfied with my experience thus far and will update my review as time goes on.”
“That's one of my part-time jobs W/ my client it's fair, I'm not going to say it's the bom!! cause it's not,,it's a low income building, I believe. & When I arrived there in the morning it is a small amount of people that hang out in the parking lot & outside of the building. When you park in the parking lot it is uneven it's like a downhill extremely wopsided ground,, so if you're visiting someone there be ready to climb a hill be ready to pull up or down the hill exercising your legs will really be tired, if you're not used to walking.”
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“I don't stay in these apartments but I got friends to stay in the apartment I think they really need to upgrade just a little bit I love the apartments but I just don't like staying up high and I think they need to be a little more security”