Rite Aid is a leading drug store chain offering pharmacies, health and wellness products, photo printing, and savings through its loyalty program. The store is well stocked and organized, with knowledgeable associates. Many customers find it provides the best prescription prices for their needs and appreciate being advised on ways to save. The pharmacy staff is frequently described as friendly, helpful, courteous, and kind, providing very quick service. Several staff members are noted for going above and beyond, having a great attitude, and creating positive interactions. There are reports of staff staying past closing to help and consistently providing fantastic service. However, a significant challenge is the difficulty in reaching anyone by phone at the pharmacy, despite trying at all different times and off hours. This necessitates physically visiting the store for assistance. While most staff are praised for being exceptionally helpful and caring, experiences with individual staff members can vary. Overall, customers confidently choose Rite Aid for everyday health and wellness needs and highly recommend the store for its products, services, and advice.
This store is closing soon. Good selection of items but prices were too high.
May 2024
Since I switched to the Englewood Ohio Pharmacy from CVS I have had no issues. The Pharmacy staff are kind and do their job well. They are extremely busy so I really hope they are able to get some help. I never have to wait long to fill medications I take daily. Hope this store stays open.
March 2024
My prescription are all ways ready when promised, staff is great.