Tuffy Tire & Auto Service Center in Elyria is known for its excellent and knowledgeable staff. The technicians and mechanics are thorough, friendly, patient, and outstanding. They provide clear explanations, walking customers through each issue, the involved repairs, and estimated costs and time. The shop maintains open communication throughout the service process. Customers report receiving quality work at a very reasonable and fair price, often saving significant money. The service is timely, with vehicles frequently repaired by the next day. The team is considerate of customer needs and plans for the vehicle, ensuring decisions are in alignment. In one instance, for a customer assisting a low-income family member, additional necessary parts were replaced without adding to the bill. Another traveler received a prompt and kind repair free of charge on a busy day. The business earns strong referrals and is considered a keeper. Customers express they will always return and refer everyone, citing an awesome experience and excellent service.
Tuffys technicians and mechanics are always able to explain what is involved with getting a repair to completion, including the estimated cost and time.
December 2025
Always depend on their techs to fix issues for very reasonable price. Saved $100's finding a broken wire in a harness.
November 2025
They are excellent! They have gone above and beyond to help us with our son's car. We will be back for sure:)
