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September 2024 by Joanne Helbig
Hard to imagine that it's been over 25 years since we needed body work on any of our vehicles. At the time, we went to Smitty's Auto Body. When we recently needed repair on one of our vehicles, we went to the same body shop, but now under new ownership. We were told most of the same people still worked there. It gave us confidence to secure their shop for our body work, as we had excellent service at that time. D&S FAR exceeded our expectations. From the front desk, we were met with a smile, a friendly face and a very helpful attitude. She assured us we would have no other concerns; they would take care of everything. We did not have to worry about dealing with the insurance or securing a rental car.
We were updated throughout the process and reassured there were no unforeseen issues. There were no delays, and our vehicle was actually ready ahead of schedule. At pickup, the owner made sure we were satisfied with their work, thanked us for using D&S, and took care of returning rental car to Enterprise.
We HIGHLY recommend D&S to anyone needing small or major repairs to their vehicle. You will be assured of no worries or concerns from beginning to completion of repairs. You will be greeted by friendly staff - from the front desk, service workers, as well as the owner - and will be treated as a valued customer.
There is also no question of repair costs, as we received a very detailed itemized receipt for every part and every minute spent on repairs.
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August 2024 by Sherry Drummond
Great service! Wonderful and Friendly staff. I would highly recommend D&S!! I have personally done business with this company and I wouldn't go anywhere else!
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August 2024 by Robert Jamieson
Rear-view mirror replaced, hood and trunk repainted.
Everything looks good as new!
Courteous, honest staff and reasonably priced repair.
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August 2024 by T D
These guys did a great job and my car looks brand new. Michelle is a sweetheart.
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August 2024 by Marisa Rodgers
The best experience! I will always bring my car too the Elyria location for repairs. I always recommend this company to friends and family
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August 2024 by lesa prye
This is the wnd time I've had them work on my SUV and they do amazing work. The secretary, Michelle was fantastic keeping me informed what was happening and my SUV was completed 5 days sooner than quoted! This will always be my go to shop for repair if needed, their quality and service is impeccable.
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August 2024 by Mark Mrosek
Service was awesome, great communication skills with suggested recommendations, finished ahead of schedule, and it looks great, will use them again
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August 2024 by Tai Dotson
I will go to them a million times over! My car was completed in a timely manner and returned to me in a very clean condition. My car looks as if there was never any damage completed. Honestly looks as good as the day I bought it. Everyone working that I had to speak with was incredibly helpful and knowledgeable. Such great service would recommend to anyone!
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July 2024 by Mark Haller
Have been happy with all the repairs made over the last 10 years!
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July 2024 by Ron Matis
Quality work - great people - highly recommended
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June 2024 by Corey Campbell
Unfortunately I have had to use D&S a few time because of accidents BUT IM GLAD I DID! they have Wally’s been very friendly and professional. Timing was impeccable. Called on a Thursday dropped of the car on Monday and it was complete with having the adjuster stop out ordering parts and completing my car within 7 work days. I would recommend D&S to anyone.
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June 2024 by hondo 44
The work was done professionally and in a timely manner.The people were very helpful and informative..
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June 2024 by DAE CHOI
Very satisfied with the repairs.
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June 2024 by R. Clause
I would like to thank all the employees at D&S Automotive on their fair prices and excellent workmanship you did on my Toyota Highlander. I will recommend them to all my family, friends and general public. Keep up the great work and thank for recommending Defender Auto Glass for a windshield replacement for my Kia Spectra.
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June 2024 by Kimberly Newton
D&S is incredible. Their customer service and skill are 10/10. I was hit by a deer in my VW Passat and this was my first time ever needing a lot of work done on my car. Michelle was so kind in explaining everything I needed to do from insurance estimates to getting a rental car. Bryan is also so awesome! My car looks absolutely gorgeous after getting it back and I can’t recommend them enough.
