“I had placed an online order for two sets of ceramic dishes for our anniversary party. They arrived with many pieces broken in each of the two boxes. I was really distraught about this (I cried big ugly tears), because this was a really special occasion for us. I didn't have enough time for a second order to arrive, nor did I have enough time to find something comparable locally. Josh was very calm and kind on the phone, even though I was not. He suggested a viable solution and gave me a refund. I wasn't thinking clearly at that moment, so his guidance was exactly what I needed. I have no way of knowing who was at fault for the breakage, but he made it right for me. Josh is a rock star!!”
“Always go to Thomes for my porch planters. They are a little pricey but you can tell the quality of the plants!! Worth every penny!! Everyone there is very knowledgeable and helpful!! Great customer service!!”
“Bought a washer/dryer set here today, 2/21/24. Julie was VERY knowledgeable, helpful and most of all friendly. Purchase went through without a hitch. Thanks Julie and thanks Home Depot.”
“Honestly amazing houseplants selection. Purchased several last week that I havent seen anywhere else. Staff is helpful and there's so much to look at! Great experience!”