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August 2024 by GR Cergol
I ordered a set of Bosch Icon windshield wipers at the NAPA store in Elyria, Ohio on Broad Street with the intent of replacing the wipers myself as I had done on all my and my wife's cars in the past. It was the first time for me to replace the wipers on my wife's Acura and I could not figure out how remove the old wipers. I called the NAPA Elyria, Ohio Broad Street store where I bought the Bosch Icons and asked if anyone there could tell me or show me how to remove the old Acura wipers. NAPA sales tech Riley answered the phone and told me to bring the Acura and the new Bosch wipers to the store. Not only did Riley show me how to remove the old wipers, he removed the old wipers and installed the Bosch Icons for me. He also took the old wipers and packaging from the new wipers to throw away for me. He did it all in friendly manner that also conveyed his NAPA pride. I haven't seen that kind of help or service in quite a while and I am now a loyal NAPA customer forever. Please convey my gratitude to Riley for his help when I needed it.
Jerry
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June 2024 by Herb De la Porte
Excellent place. Great service and some hard to get parts
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February 2024 by Chad Heuser
This place is amazing! Took me 4 times of trying the other places before I realized that I could have just came here first and had the correct parts to fix my Honda. Employees are really helpful.
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May 2023 by Cory Mennell
Great customer service employees have good knowledge on products
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April 2023 by Kobi Cunningham
The old guy knows his stuff
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November 2022 by Ray Stevens
Got oil
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August 2022 by hondo 44
Had them make a couple hydraulic hoses for me.. they did it in a timely manner
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March 2022 by Rob Clifton
Garbage service, it's like no one there even knows anything about what they're selling. Overpriced junk! Zero stars if it was possible
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November 2021 by dale younglas
Excellent
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November 2021 by Nathan Hunter
Excellent employees deal well with public
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November 2021 by Mike Dobson
The older man knows his stuff
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January 2021 by Jared Endrai
Shout out to the napa team monika and JD more then helpful to find you the right parts no matter if its $10 or $1000 thanks again
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January 2021 by Ryan Hunter
This place is hands down the best parts store from here to Arizona
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October 2020 by Sixto Guardiola
Great place friendly people
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October 2020 by specialized trans llc kovalenko
Biggest napa in the area
