Bass Mazda receives consistently great reviews for its service department. Customers describe the experience as fast, friendly, and very informative. The process is simple and efficient, often completed quickly. Staff are noted for going above and beyond, providing excellent customer service and being very helpful, including with parts and recalls. Many appreciate the added detail of receiving a video inspection of their vehicle. The dealership is praised for making routine service a great and easy experience.
Sean and Andrew were great to work with. No pressure, no weird vibes. Clean lobby, excellent service. When I picked up my 2025 Mazda CX 5 Sean helped me set up the app, pair my phone and showed me how to work all the features and answered any questions I had. Merry Christmas to me! 🌲
December 2025
Very efficient and knowledgeable about my auto. I got to look at the inside details while the technician was working. This is definitely the place to go for service!
June 2024
Margie in the parts department has gone above and beyond for two different parts/recall help. She took the time to help and that is excellent customer service. Thank you, again Margie.
