“Really phenomenal service, we were matched with products that we were very happy with and got a great deal on thanks to the help of our rep, Amber. Needless to say, Amber is going in our testament and will for how helpful and friendly she is (seriously give her a raise)”
“Very professional. This will be my second time buying from Northeast Factory Direct. Basically used them furnish my home. The delivery professionals are efficient as well. I highly recommend!”
“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”
“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“Jon Monnochio at Levin furniture and has been in the furniture business for many years . He is very knowledgeable and listens to your needs . I would definitely refer people to him . Very happy with my experience and purchase .”
“Absolutely the very best !!! Laura Dietrich and Paul Polcar were superbly helpful to Steve as he chose his new Tempur Pedic mattress!! We were treated like royalty and totally recommend these terrific sales and management personnel !”
“We recently went to look for a new mattress. Marc helped us from start to finish and was friendly and helpful with the entire process. I was dreading mattress shopping and had put it off. If I knew I would have Marc helping us I would have done this a long time ago.”
“Jennifer made the process easy and enjoyable. As a salesperson, Jennifer is easy to talk to, relatable, and personable. Would highly recommend and can’t wait for my new sleep experience!”
“Nick was amazing and helping us choose our new mattress and adjustable base! He really took the time to learn our sleeping habits and explain all the different types of mattresses and their benefits. The special financing offered by Mattress Firm was amazing. We can’t wait to get our new mattress with adjustable base into our house. Thank you, Mattress Firm!”
“I had a really positive experience at this Value City this month. Two associates were super helpful on helping me find both living room and bedroom furniture. They both went above and beyond to ensure I purchased items I really love and fit my budget. I appreciate their knowledge of products and sales as well as them connecting with me and my partner as we shopped. Looking forward to coming back for my future furniture needs!”
“They were very helpful helping us find the best furniture. There was no high pressure attempts to upsell us. Delivery was great. They were on time and careful. We have bought many pieces of furniture there and have always been pleased with the quality and service.”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“I had the pleasure of working with Allison Sponseller at Ashley furniture, and I cannot recommend her enough! I needed to furnish three homes on an incredibly tight deadline, and Allison, along with her amazing team, made the entire process seamless and stress-free. From understanding my specific needs to guiding me through the perfect solutions for each space, Allison went above and beyond to ensure I was satisfied with every decision. Her professionalism, expertise, and dedication were invaluable, and I'm so grateful for her help. If you're looking for top notch service and high quality furniture, I highly recommend visiting Ashley Furniture and working with Allison and her team. They truly are a dream team!”
“Katerina the interior designer was amazing .i love all her help and ideas . my sales person Sam was very kind and helpful. I’d recommend this store to everyone. The best experience and people . Friendly and helpful .”
“Diana was our sales rep and she was really helpful and friendly. She went out of her way to help us choose the correct mattress. She did not try to push us to buy a more expensive mattress but was only concerned that we were going to be happy and comfortable with our purchase. We found one that met our needs within an hour and she set us up for delivery with no problems. We went to Mattress Firm before stopping at Sleep Outfitters and was basically ignored. That's when we chose to go to Sleep Outfittters. We definitely made the right choice.
Thanks Diana!
Steve and Erin Fitch
Mentor, Ohio”
“My salesperson was very accommodating. I found the couch I had and he literally move two chairs to the same area so I could see the furniture together. Very nice”
“Ben Halton did an AWESOME job helping me with selecting my furniture and getting everything purchased. Brett the manager was a big help at the end too!! Ben was funny and personable and made the experience so much easier and less stressful. He was very nice and genuine as well and that’s something I truly appreciated as well. I most certainly will be back in the future for more stuff lol!”
“We are moving into a new home in Fairport Harbor. We checked out a lot of furniture stores only to find mediocre quality. We stumbled across Sheraton while on an errand. Wayne went above and beyond to provide excellent customer service. He was so knowledgeable and accommodating! We wanted Amish furniture and this store has it all! Your ability to customize size and a variety of details makes this well worth the wait and price. If you are looking for quality, give Wayne a call at this special store.
UPDATE: We have now received our new bedroom set, dining set and coffee and end tables! Everything is beautifully made and we are very happy with the quality and workmanship. Highly recommend!”
“We purchased a new TV from Mentor TV and had them install it on the brick above the fireplace in our home. The professional installers were Paul and Sam. They did an outstanding job. Paul and Sam were very knowledgeable, professional and friendly. They had to install wire mold to conceal the wiring. We were very pleased with the final appearance. They covered our flooring with protective pads during the install and removed all packaging when complete.
We would highly recommend Mentor TV to anyone considering having a TV installed in their home.”
“Poised and professional. Warm and delightful. Chelsea was an absolute treasure to work with. She has a perfect blend of knowing when to offer her opinion while giving clients the space to work through their preferences. We are so excited to receive our furniture, and we'll definitely return to Perrino to work with Chelsea on our next design project!”
“Lynn was very friendly and was excellent explaining the operation of the bed. We spent more than we expected but are looking forward to getting our new bed delivered”
“Exactly what the name sounds like...a showroom filled with all types of lights. Have lights for all rooms, indoors and out. The salespeople were helpful and knowledgeable. Selection was pretty good...and the have more available in catalogs and online. Will probably end up getting some lights for my home build.”
“I ordered a solid Teak dining table from MC furniture and it is the most beautiful piece of furniture I have ever owned! Joseph made sure the table was packed in the most optimum way to make it all the way to ALASKA! It did not even have a scratch and made it all the way across the country! I will highly recommend his store and website. The prices are right, delivery is on time and products are beautiful and solid!!”
“I LOVE this place! Awesome variety and wonderfully knowledgeable staff. I was introduced to Angelo Petitti and was fortunate enough to produce for him when he was on WDOK (way back when). Great experience and I learned so much about my overgrown, inherited garden that took up my entire backyard. I saved many a fickle plant thanks to them!”
“I bought furniture 2 times from this company, everyone there was super nice, professional and not pushy. I told my 2 sisters , their friends and all now bought from here. They have high end furniture(Smith Brother's)and affordable furniture. I use it go to Wayside but this is my go to furniture store now!”
“Repeat customer that has had nothing but a great experience. I have gone to other places, but I return each time to OMF because of the value and the quality of products.”
“Went in specifically for jewelry, found a cute pair of 925 cz studs worked w Claudia, she was such a sweetheart & knowledgeable. If you’re looking for earrings, bracelets, necklaces, pendants silver & gold tone check out refurbishing! I believe they also buy Estates, furniture & decor check them out!✨”
“Love all the vendors in this shop! Beautiful home decor, stunning vintage/antique finds, creative upcycles and unique artisans. Best place to find that perfect gift, I always find something.”
“I had a great experience at the furniture store thanks to Adam and Richard. They was incredibly helpful while I made my decision with the purchase of end tables. It's rare to find customer service this good — thank you again for making the process so easy and enjoyable!”