-
February 2024 by Rodney Gilchrist
Friendly and professional
-
February 2024 by Aaron R Shope CDCA PRSP
I was having an issue with my 2016 Chevy Malibu where it was going into limp mode because of an accelerator position sensor. Unfortunately when this happens it puts your car into a low power mode meaning that you really can’t drive it more than a couple of blocks. This has happened 3 times in as many months and to alleviate that problem I cleared the code with my OBD II scanner. After realizing that this was going to be a reoccurring problem I promptly made an appointment with Brittian Chevrolet in East Palestine I took it in there and because they were too lazy to do a little extra legwork for their customer they told me that I would have to drive the car around again until it kicked the check engine light meaning that I would be stranded wherever this happened. They then expected me to pay several hundred dollars to have the car towed from whatever location that would be back to their dealership to fix the problem. to me this seemed asinine. so I called GM directly and they told me to call another dealership so I called this one. Landon was amazing he told me to bring the car in let him know what the code was and that they would fix the problem. a recall it was a special service bulletin and will cover the cost of it they will only do so if the problem occurs instead of as a preventive measure. Which again to me is asinine. However that was not a problem the people at power were amazing they fixed the issue and while it only has been a couple of days the problem has not reoccurred. I will no longer take my vehicle but when I’m ready for a new car this is where I will go to get one. to go Brittain. Great job pushing a customer to another dealership. I’m certainly glad you did.
-
February 2024 by FlashDash Linkoln
Bad Car salesman like Chris work here and they do nothing but lie to you they tell you one thing you get another. you will pay for something and you don’t get what you pay for! also then he continues to make sure that your at fault making himself look good telling you you need to prove him wrong and then in the end when he’s caught lying he starts backpedaling. Unprofessional and cocky treats people badly who spend 20+ thousand dollars like they are nothing and in the end he is still not at fault, He says what is needed be to said to make you feel good and complete the sale in the beginning as he is lying about the cars he is selling !
-
February 2024 by DiAnn Davis
They are great people. Love the fact they wash your vehicle after they service it. Very friendly personal.
-
February 2024 by Jamie Palmer
Tiffany did a great job !
-
February 2024 by Michelle R
Tiffany and everyone else I spoke with were very kind and helpful! Great price on my Chevy Trax! A+++++
-
February 2024 by Pamela Walker
Great service!
-
February 2024 by Michael Herbst
Awesome job by power getting me a great deal and promptly getting everything done despite the challenge of this being an out of state transaction. Highly recommend
-
January 2024 by Diana Johnston
Work was completed and explained. Wait was not long. Even washed my vehicle despite pouring rain. Very pleased with service.
-
January 2024 by Kyleigh Freeman
Got a 2016 Chevrolet Malibu back in 2019 that can’t even drive safely down the road nowadays without it smelling like it’s gonna catch fire. I tried to trade it in and they wouldn’t help me out the slightest even though I’ve been making payments on time for over a year straight for a car I can’t even drive
-
January 2024 by Alores Michael
My experience was great. My salesman Nathan Blackburn is a good guy. Gave me all the details about the car. Answered my questions. Made sure I understood everything.
-
January 2024 by William Davis
Keep me well informed. Work was completed in timely manner. Extremely curious
-
January 2024 by Rick Suralie
Paid attention to the concerns. As so far truck is repaired correctly. Constant contact about the issues. Overall, service was better than expected. It is a dealership so be prepared for a bill. Dealers aren't cheap. But their service is optimal. I worked for a number of dealerships. So I'm not gonna be fooled.
-
January 2024 by Marlana Crooms
The service department is always very courteous and professional.
-
January 2024 by xiiifoxiii
Good communication.Fast 1 day service.
