Watches in Dublin, OH

“Just went in to get a band clip replaced and the man at the front did it super quick and on the house. Excellent customer service and clean establishment… will definitely be coming back for more watches in the future (have a great selection of high end watches for men)”

“Excellent business!! We have dealt with them many times and have been completely satisfied with their customer service & quality of jewelry.
Top notch.
Dave & Kristine Cash”

“Love this place! The staff are amazing and so family friendly! They bring great energy and fair advice and assessments so they’re not just trying to sell you top dollar. We’ve had a great experience getting our engagement and wedding rings here and highly recommend them!”

“Updated: We decided not to hold a grudge againts these fine gentlemen who very promptly and professionally contacted us to address our concerns.We would be lacking in our duty to follow the Golden Rule, as we preached below, if we failed to modify our review against the totality of these circumstances. Yes, we still stand by our experince and think Ken needs to rethink his approach. But, the managers heard our complaint and have genuinely listened! We are grateful. We look forward to enjoying this beautful store in the years ahead.Best,The ConroysOriginal Review: We brought a $30,000 eternity band to be appraised for insurance purposes. Upon dropping off to Ken, possibly the rudest sales person we have ever met, proceeded to lecture us on the meaning of cubic zirconia. His implication being our ring was fake. This after we handled him the 12 GIA certificates. We laugh it off.Then, we request to have our pending wedding date engraved into the ring, which he wrote down properly, but then proceeds to incorrectly engrave. So now we have to wait while they refill the engraving and do it again. I show up today to pick up the ring and Ken asks me with disgust, "Why do you care, it will wear off anyway" when I questioned him as to why the engraving was off center and crooked.Ken is the type of arrogant sales rep we can all do without. He projects an attitude of superiority. This beautiful store should be a place of happy memories, not a place of small mindedness where the sales associates accommodate their own insecurities by trying to belittle their customers.Ken should be encouraged to read, "How to Win Friends and Influence People," by Dale Carnegie. At worst maybe give him a refresher in the importance of following the Golden Rule in the sales process.Ken: your one star attitude is dragging down a five star store. You can and should strive to do better.Most Disappointingly,Jimmy D. Conroy II”