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January 2024 by Yalprasath Muthu
This Starbucks is always super busy with the pickup and mobile orders especially in the weekday mornings. And they have a crowded dine-in during weekends. Despite too many orders ahead, the workers in the store were putting in their full effort to deliver everything on time. Kudos to them.I ordered a grande white chocolate mocha and it was as good as I could get anywhere. $5.65 is a little too pricey for a random mocha but I am not a frequent buyer or a coffee addict, so no complaints there. If you like the Starbucks franchise in general, you'd like this particular branch as well.
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December 2023 by Susan B.
Love this location. I switched to this location after I continue to have poor service at the Perimeter location. It is more out of my way even as I live on Avery road area near the other location and then I need to get to 270 s to head to Columbus for work. However so worth it boy service at this location fantastic no matter if I go week mornings or on the weekends. I must have decaf drinks because of heart disease And when I order any drinks including Fraps the do them as I ask and they even take time to give ideas of other drinks for me to try and thus is through the drive through and when very short staffed and had to have limited hours. The management of this location should be very proud. I recommend this location! Luv u guys please don't change
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November 2023 by Suzanne Williams
The staff was very pleasant, and my first Christmas drink this season was delicious! Thank you, Diego for brightening my day!
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November 2023 by Sierra Edwards
Andy, the barista is amazing. Best customer service I’ve ever had!!!
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November 2023 by Tom Hodgson
With no one in there, it could not be any slower. Hard to imagine that Starbucks run out of coffee?!
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October 2023 by mamahas5
My fav Starbucks in Columbus! They are the friendliest and they are fast!!!
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September 2023 by Melissa T.
3 stores near this location turned off their order ahead option. Their business increased trifold and they still delivered great customer service.
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August 2023 by Shelbi Sueno
Everyone is always friendly when I go. I will say I think you should cut down some of the greenery in the front. It covers up the building so much you can barely see there is a Starbucks right there. You would only know it if you live/work in the area.
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July 2023 by Kimberly Amaya
My favorite Starbucks locations in Dublin & Hilliard is here in Frantz Rd!!Dietary restrictions: I'm Dairy free, never an issue & always great recommendations
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July 2023 by Ahmad Faris
It seems starbucks closes sooner and sooner every day. Now they close at 5:30 although it says 6:30? Next, they will close at 3? Im not sure how their business model is sustainable like that.
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July 2023 by Anonymous
TIP YOUR DELIVERY DRIVERS ON KROGER/IC MORE THAN $3 FOR ALL THE MILK YOU EXPECT TO BE DELIVERED!!AND THE CUSTOMER SERVICE ISN’T UP TO PAR WHEN ENTERING!
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July 2023 by david lindley
It's a Starbucks, nothing much else to say.The coffee is fine, but why do their staff always look so miserable these days?
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June 2023 by RC WM
I have loved Starbucks for years. We tried the breakfast sandwiches for the first time! It will not be the last. Delicious. Taking the service to the next level are the small details in the bathroom! Sink mount hand dryer and super soft toilet paper blew my mind?
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June 2023 by Han Xi
This is the amount of ice they put in your cold brew when you’re polite say “please” and “thank you” every chance you get to the employees. They go above and beyond to try and ruin the customer’s day. $5 for 10 sips of coffee. Thank you!
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May 2023 by J McD
I swear this is the only Starbucks in Columbus OH that has friendly staff, makes quality drinks and provides all necessary utensils and napkins.
