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December 2023 by Qusai El Helo
I liked they shoes and employees and staff
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October 2023 by Chyna Robinson
I had an amazing experience, Debbie was so much help. She not only helped me measure my son’s foot but educated me on the best shoes for him to wear .
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October 2023 by LaJoE Chatmon
Debbie helped me with finding my grandsons shoes, she is amazing!! Thank you Debbie for your excellent customer service!!!
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October 2023 by Aaron Neruda
If I could leave zero stars I would. Staff is rude and very unprofessional. Tried to close the store an hour early as far as closing the gates so people can't get in and out. Then said they close at 5pm when it was already after 5pm when I got there. We asked why they lied about closing time and then refused to check us out and screamed at us and across the store. Closing gates with people in there is a fire safety Hazzard. Debbie the manager was the rudest of them all. Never go.
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October 2023 by Ian Neruda
They employees as soon as we walked in we're screaming about let's just close now at 5pm. They close at 6pm. They locked us in to prevent customers from getting in. Refused to check us out before they said they closed at 5:15pm. The staff was extremely rude.
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June 2023 by Sassi Sass
Went to this store & this is what the guy was doing. I didn’t get a hello! Welcome in! No NOTHING! In fact! He spoke to nobody. People are so into their phones, giving great customer service is DEAD! I bet I won’t go BACK! Someone needs to train these ppl about customer service. SMH
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May 2023 by gerald celis
A few days ago I was at the Tutlle Crossing store and the old woman who works there likes to look at people very badly. She thinks we are stealing that old woman, they should throw her out and she is very foul-mouthed. I have gone several times and she looks at all the people very, very ugly. I don't care if she owns the place. Treat people well because with the purchase we make we pay your salary.close that store.The old woman is badass.
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October 2022 by nathan thacker
Great store. Got a few pair of shoes.
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July 2022 by Rich Goosmann
Beware: Store refused to exchange or refund shoes that were defective. Seam came unraveled after wearing one time for an hour.
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June 2022 by Daniel Ye
Before I bought so many shoes from here .they all good service .but today I want buy some shoes for my daughter and my wife the lady’s not too much happy bad service
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May 2022 by Eric Albright
Incredibly unorganized. Boxes everywhere on the floor and thrown haphazardly on shelves upsidedown or sideways. No labels, wrong labels, missing pairs. Found styles we liked but left because we couldn't find the right boxes or matching pairs.
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November 2021 by Maggie Sanford
They have some really good prices here. Great selection, too. I usually buy my shoes online, but I get tired of never being able to find anything in my size. I wear a 6.5 or 7 (depending on the shoe). It's the worst when I find shoes I like on eBay, then my size is sold out. When the prices here at the mall are comparable or even lower than online and you can try on the shoes, then it beats the convenience of buying online IMO.
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September 2021 by julio cesar ortiz castro
Bought some shoes on sale in this store, turns out they were not on sale. It had a sticker with the price and everything but according to the manager they were not on sale and refused to give us the lower price. I had bought shoes in this store in Grove city and no complaints. It is shame they don't provide a good service in these cases.
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August 2021 by Zain Alzuhairy (Zain)
At this point these guys literally just sell shoe boxes for 50$+ or shoes separately. Employees have no clue where the shoes are gone. And instead of throwing away empty boxes they put them back on the shelves after telling them they are empty. Response is “I have no idea where they are” and proceeds to place back the shoes box and not throw it away.
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July 2021 by Trenna Dowell
You can get some good deals but every time I've personally visited the store it is always very disorganized. Which makes the shopping experience very difficult