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March 2024 by J. Chris Lowe
Very pleasant experience. They saw me on time and everyone was kind. I was in an out in 40 minutes and that includes selection of new glasses.
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March 2024 by Michael Cutlip
Staff was courteous and professional. I couldn't have been more pleased with the service
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February 2024 by Crystal Nutter
The optometrist was super patient with my son. This was his first eye exam ever, and he had no complaints. She took the time to explain everything in detail, so he understood what was going on. I also had a great experience getting glasses there. The team was really helpful and picked out what looked great on me.
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February 2024 by Aaron Johnson
Take your business elsewhere, they are super shady.I came in to buy new frames and lenses the price tag on my frames said one price and Alisha ? Told me a price around $40 more than the tag said and she debated about it and said that’s not the price the actual price is what she told me.Was told two weeks for my glasses now going into week 3 I still do not have them, super rude I will never use them again and I HIGHLY RECOMMEND taking your business elsewhere. A shady scammy mall eyeglasses business moved into a brick and mortar store still shady and scammy.
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February 2024 by Dana Male
Reception/Check-in was quick, easy and modern. They accept medical insurance which is a huge PLUS for me since I don't have optical insurance. Dr Denise Bell was very thorough with observing the optical images and explaining everything in detail, she took into consideration my family history during the exam and I left with a new pair of contacts and an optional contact for my left eye just in case. I walked out with my contact and eyeglass prescription! Amazing place to SEE ? for yourself!!!!
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January 2024 by Dennis Wegley
Great staff physician did a very thorough exam will be using Pearle Vision for our continued Eye Care
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January 2024 by Gary Smith
Was charged for eyeglass program I didn't even ask/know about.
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January 2024 by Rhonda Watson
Dr. Bell and staff were so kind and helpful!
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January 2024 by Martha Buko
Great service, Dr. Bell was very thorough and explained everything so I could better understand my conditions.
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January 2024 by Alex White
Great service, friendly staff.
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December 2023 by Vijay Punjabi
Amazing service by Renee H! Very patient with me and my mom. Great selection as well
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December 2023 by Kannan Jayakumar
Appointment confirmation message still mentioned their old address in Tuttle Mall. Went to the mall only to find they had moved offices. Called and received directions to their new location near Tuttle Crossing Starbucks. Upon arrival, met quite an unwelcoming staff. A smile at least? No. Was coldly asked if I had done the paperwork online and whether I had received the email to do so. Another staff corrected her knowing their email/registration system was broken. Was sent a registration link as text on the phone. The staff asked me to take a seat. After I did my paperwork on the phone, the staff announced my personal information (name, DOB) to the showroom floor from her desk occasionally glancing at where I was seated, looking for my confirmation.The most irritating thing during my visit was that I was told that my eyes needed to be dilated since I had opted out of getting an advanced eye scan that would have costed me around $40 copay. And that my eyes would be unpleasant/sensitive to light and that I will not be able to drive. And it sounded very much like there was no other way around it. I visited for a simple power check and may be pickup frames and glasses. I walked out as soon as I could. Commercial place, and not very subtle about upselling or cornering customers into buying services without notice or choice.
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December 2023 by Kathi Stowe
I stopped at Pearle Vision at Tuttle Crossing today, two days before Christmas. I did not expect to get any help with no appointment for a pair of glasses that were purchased elsewhere. I was more than pleasantly surprised when Alicia took my glasses that had a bent frame and fixed them perfectly within minutes. I will remember this location and Alicia next time I need to get new glasses.
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December 2023 by Erin Spitler
Fast and friendly
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October 2023 by Gina Moore
ALISHA at the Tuttle Mall location was patient and knowledgeable and she put me in a pair of glasses that I reallllly wanted. Customer service at its finest.