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April 2024 by kayla gaus
Will never be going again, and I don’t recommend anyone else going for weddings. My fiance called and made an appointment for him and his groomsmen to get sized. When they went in to get sizing done, the guy was rushing them, when they were all done the guy that was helping them, ordered all the suits when we specifically only went in to get sized. He told my fiance that he couldn’t cancel the order but he was able to put a hold on the orders for $32 each and within a week he could cancel the order. Everyone paid the fee. We called a couple days later to cancel the order since again we just wanted sized. 4 days later we called again because no one had received their refund yet and we never got a confirmation that the order was cancelled. The guy we spoke to over the phone said that the order hadn’t been cancelled but would cancel the order but he couldn’t refund everyone’s money that used cash or debit card. Everyone used debit cards and was not told this when paying the fee or when we called the first time to cancel. Very very frustrating and unpleasant experience.
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April 2024 by Brennan Griffin
Went in last weekend to get fitted for a wedding. John, the new manager, has completely turned this place around. Super quick, super smart, and couldn't be nicer. Will be going here for all suits in the future!
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March 2024 by Mohammed Aburumman
Wouldn’t recommend this location, all employees are unprofessional. There’s a very poor form of communication on how they pass along their messages from day to day bases. Came to this location to purchase my wedding suit. Went back 1st, 2nd, 3rd, all the way up to 7th time and my suit was made wrong. It was dirty. Lint everywhere. Dusty. Wrinkled. Had to ask for it to be steamed every time, was not steamed at all. Each time I was supposed to pick it up. It was wrong. They had my measurements wrong. Basically called me picky. Tried to relocate me to another place with someone who “might understand me better because they speak my native language” said the tailor. (Assuming my native language). It’s like they were just trying to get rid of me rather than get the job done right.UPDATE**They asked us to email them and have not responded to our email to fix anything. They just say that to make it seem like they're doing their jobs.
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February 2024 by Caylie Haeseker
Great customer service!
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February 2024 by Jonly Wonly
Pricey, however, the service is top-notch and the suit seems high-quality.The salesperson, when I, initially, visited, was pleasant, professional and quite-helpful, however, when responding to my desired-items, went straight for everything top-shelf, and did not review any price or quality options. Not that I thought I was within a bargain-basement establishment, I knew I would be spending considerably from the outset, however, being able to, at least, review some options would have felt less-presumptuous and more-valued as an intelligent-customer. This being stated, my overall-experience was positive and I would shop here, again.
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February 2024 by John Asendorf
What a great experience! From the moment we entered the store, Taliyah greeted us and gave us expert recommendations for my son's suit. And, in the brief lulls while we waited for him to try things on, she made sure other customers were finding the things they needed. Her advice and selections made the visit a true joy even though they were very busy. She even steamed his shirt for him so he'd be ready to roll. I've always had good experiences with Men's Wearhouse, but this one was the tops.
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December 2023 by Qusai El Helo
Good employee and good dress
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November 2023 by E S
Got measured with professionalism and ease by Caire. Friendly and wasn't pushy with sales. Thanks again!
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November 2023 by Nakisha Mccauley
dalen very professional helped me picked out the whole outfit I'm a woman buying a men's suit he didn't judge me he helped get me all the way together
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November 2023 by Jennifer Arnold
The lady was fast and knew what he wanted. We were impressed with the customer service.
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November 2023 by Shaun Miller
I got measured quickly when I went in to get my rental setup. The guys were chill and friendly.When the suit came in, I was in a time crunch when I went in to get it picked up. I walked in and Megan met me at the door. She was absolute aces. She had me setup to check the fit in a second. She chatted as she set up my pocket square for me in my jacket. I could barely wrap my head around how quick she was! I was thrilled how I was in and out in maybe 8 minutes.I messed up when returning my suit and had missed putting my pants back in the bag. The staff was accommodating and very friendly once again when I returned them.All-in-all, it was a fantastic experience.
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October 2023 by Doug Dallas
Don’t recommend this store as Daylon and other workers were very unprofessional ,lack of customer service as they hung my fathers suit and walked away as most of my visits the worker would have the suit set out for the customer to try on making sure it fits. It was also missing a button when suit was arrived and employees didn’t know until we went to try it on
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October 2023 by Gary Hall
Just went in to get measured for a tux for an out of town wedding. Staff was very polite and helpful. Very clean store.i know where to go next time I need a suit.
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October 2023 by Carla Hustedt
Megan is fantastic! We had some mishaps when we came in a few months ago. Megan took great care to make sure everything got fixed and worked out.
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September 2023 by Tyler Horsley
About as helpful as a hangnail. We went inside and was never offered any assistance. When we asked an employee about my size that another location measured me for the man didn’t even offer to help and just told me to check online..terrible experience.
