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June 2024 by 'Lia Mooney-Javadi
It's a grocery store
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June 2024 by L.A. Hauer (ShakespearsCyst)
I mostly have good things to say. We often get pickup here. Occasionally, the staff will forget things in our order, but that's relatively rare. My biggest issue is with whoever is in charge of acquiring items for the pickup orders. We get so many items marked as out of stock, and whenever we go into the store, guess what? The items we ordered are right there on the shelves. This can be very frustrating. Unfortunately, I have no idea how their whole pickup order system works so it could be employee error or just the app/website sucking.
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May 2024 by Christine Sykora
Unlike any other Kroger I've been to, in a good way.
Selections were many I don't think they left anything out of this store
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May 2024 by RC Guy
I came in to Kroger perimeter loop to get my friend some birthday balloons and the gentleman with the beard was helpful and had them filled and put them in a bag for easy transport. Excellent service. Thank you very much
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May 2024 by Bronil Dias
5 star for Henry , he was doing great job !! Bagging our grocery!!
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April 2024 by Kara Pickler
An astonishing lack of customer service. I am not a Kroger shopper, but had to stop in today. I had to make a return and the person at the return desk refused to help me because she was vacuuming and told me to come back in two hours, talked to someone at the cash register they also refused to help. Ironically, passed several managers who looked like they were there observing the store and they were all laughing and talking to one another, but clearly not observing their own employees. It was somewhat ridiculous. Now I know why I go to Giant Eagle across the street.
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April 2024 by Shawn Humble
Kroger, the leader in price gouging and stocking items in the wrong place with the wrong price. Never again.
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March 2024 by Lily
Had everything I needed in one quick trips from dinner to go, iPhone charger, and more! Nice friendly staff that is there to help when you need.
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February 2024 by Chocoberry Muffin
One of the worst experiences at Kroger. Not only people working there are disrespectful, they don't know what they are doing. They don't know where items are. They can't solve customer service issues. So they tell you you gotta call the customer service center.
One of the employees told me to wait then told me not to stand there a second later. What a DF. I scolded her. Kept running her mouth over unnecessary stuff. The manager is not any better. Usually they are sensible.
Not worth dealing with their attitude, rudeness, and constant interruptions while you are speaking.
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February 2024 by Charles Gilliam
Self check out is a joke. Issues with it every time. Then you have to wait and wait until the employee stops talking to someone or playing on their phone to get help.
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February 2024 by Sarah Theuamthalaray
Always very nice people
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January 2024 by Brandon F
If you want old produce and nearly-expired products, this store is for you
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January 2024 by Lauri Medina
Shelly which is in customer service has to be the rudest individual at this location. The app was not working for the $15 off pick up order and I never got my $10 either for my flu shot and she was very condescending in her tone and lied to my face saying she can’t manually take my coupon off when I know she can and now it’s gone from my app. I spend at least 200.00 a week or more in Kroger a WEEK! I can easily take my prescriptions and business elsewhere if that is how customers are treated! I left there so upset because I speak in a kind manner to everyone and forSomeone to speak back in such a way is uncalled for! She needs a refresher course in customer service skills! I hope I can get in contact with Nicole because when I called after getting in the car she did not want to tell me when the store manager would be in. As she picked up the phone 5 mins after I walked out and called. So sad how people can be so nasty to each other.
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December 2023 by Karen R.
I purchased a whole loaf of pumpernickel bread from the bakery for the holidays at a cost of $7.98. It was horrible. Very dry with very little taste. I was so disappointed. I do not mind paying a high price for a quality product, but this was not the case.
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December 2023 by Vanessa Stout
This was my very first time at Avery Kroger location. Goldie, from the meat department… was more than a delight! She gave me and my son a small town, small meat market type of experience! I have never in my life been treated with so much respect by a chain grocery store staff member. They normally roll their eyes, let out a gust of air and act like you came in one minute to close. She gave me directions on cooking temps and time. Completely informative!! Down to adding seasonings to the salmon, which I may add are free! You just don’t hear that word in this day and time! Then checkout!!!! The 3 kids that bagged all my groceries, ran to bag the groceries by the way???? Whoever is running this store, hiring staff, training the staff and employees that are employed at this location… you guys are all doing an amazing job at life!!! Completely blown away with my experience this evening and commend you all! God bless you all and Happy Holidays!!!
