Giant Eagle Supermarket offers a mix of experiences. While some customers express disappointment over the lack of certain items and unfriendly staff, others highlight the excellent service provided by the pharmacy team and the engaging staff in the meat department. The store is noted for its cleanliness and helpful custom cake orders. Positive remarks also include a friendly tasting experience with cinnamon bread. However, customers are advised to be mindful of store hours, as they may not reflect online listings. Overall, it has a friendly atmosphere but could use improvements in product availability and staff attitude.