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November 2023 by Alan P.
Roughy my Honda in for service with an appointment was was told it would be a couple of hours. Sux hours later and the Service Department hasn't even looked at it. Unfortunately for me this is the second time they have done this. With an appointment I was told an hour for the Oil change and yea it took them 6 hours.
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November 2023 by Cynthia Schoenhoff
I had not been to Germain for service since before COVID. I had done oil changes and tire rotations, but not at the dealer. When I told Nathan Fielder this, amazingly, there was no eye rolling. He was kind, knowledgeable and communicative with me. I had many things done. He guided me about one I could do next time. He really was a great service representative, and I will be using Germain again.
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November 2023 by Pradeep Rajkumar
The purchase process in Germain Honda of Dublin was very easy and comfortable. Though we went there at the end of the day, sales person Justin Bunkers answered all our questions patiently. He completely understood our requirement and finance plan. He finally worked out accordingly to met our requirement to lease a new car. I recommend Germain Honda of Dublin and really appreciate Justin Bunker's service. Thanks.
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November 2023 by Tagnon Privael Okoumassoun
Alisson Webb provided exceptional service for me today and did everything possible to get me in the car that I wanted. Was straightforward with the process and made me understand every step of it. As a first time buyer with “Ok” credit, I am happy with the terms I got.
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October 2023 by Olivia Helterbran
Thank you to Jackson for walking me through the car buying process as a first time buyer! He was excellent to work with, was extremely patient and explained things to me in ways that made it easy to understand. He never once pressured me into making a decision and worked to find the right car for my price range and budget. He showed me car buying does not have to be hard! Not to mention he stayed late after hours to finish the process with me with no complaints!
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October 2023 by Andrew Klatt
My experience with Germain Honda and in particular Christopher Glover in sales was a great one. Christopher kept me informed through the entire process as the Passport I wanted needed to be built in Alabama. He tracked it through manufacturing and transportation to here in Dublin. The whole process was easy and I am very satisfied with the service.
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October 2023 by Alisha Gallagher
I went to Germain Honda, hearing from a few friends that this place is the place to go.I wasn’t disappointed at all.James Stith was INCREDIBLE to say the least. He listened to every need I needed into buying a car , and he went above and beyond to make that happen for me. Thank you James for putting my son and I into a safe reliable car and thank you for being amazing at what you do! There needs to be more sales people like you!I want to also say that Joel , the finance guy was also incredible. You can tell how much he truly cares for people and wants the best for them.I highly recommend this dealership!
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September 2023 by Sean Carpenter
We had a good experience with Steve Bernard and his team of mechanics at Germain Honda in Dublin. Communication was consistent but the service took a little longer than expected due to some out-of-stock parts that were needed. Everyone we dealt with at the facility was polite and professional
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September 2023 by Gary Kiefer
I just purchased a Honda CR-V from Germain Honda, and it was another very positive experience. I have been buying cars there for many years due to the knowledge and skill of Frank Pulsinelli, who has always managed to find just the right car for our circumstances. He pays attention to the details, and he's always great to work with.
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September 2023 by Kim Larabee
I just wanted to take a minute to rate my recent experience at Germain Honda of Dublin. As you can see I gave it 5 stars. The reason->James Stith is Awesome! He is professional and polite sales person. His approach is quite relaxed and there was no pressure from him at all. Thank you for going above and beyond.
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August 2023 by Helena Ohenmaa Aidoo
I had a great experience buying my car here. Mohammed Rufai, was an amazing person, this was my first car purchase and he was amazing!!! He was very patient and took his time walking me through the entire process. I love my car and can’t thank Mo, enough for his help ❤️.
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August 2023 by Kent & Evelyn Frye
Had one of the best purchasing experiences with this dealership and specifically Winslow who was our sales person. He was fantastic to work with and very respectful and polite. Will definitely come right back to them again when I'm in the market for another Honda. They were the only dealership willing to work with us on the price and we drove 2 hours to purchase from them. I checked nearly every Honda dealer within a 2 hour radius of my home town and could find no better deal. Nearly everything was ready and prepared before we got there so it was basically sign and drive home! The finance manager was also very pleasant. Great experience!!
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August 2023 by Marten M.
If I could give 0 stars on here, I would.This place sold me a bad car. They claimed oil change was done couple weeks before the purchase. A month later I did an oil change to find out the oil was pitch black. Got the car diagnosed by a different dealership to find out that carfax copy we were handed did not match the service record. This car did not have oil changes done between 31k and 85k miles. The car needs an engine replacement now and I am out of a car. I highly recommend staying away from this dealership.
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August 2023 by Jack Lewis
Enjoyed buying my new Accord from Germain. My sales guy Aaron Pape was awesome. He got me a vehicle to test drive when I stopped in even though the cars they had weren't ready since they had just been delivered that day. I also appreciate that they worked with me and a small credit union I'm apart of. This held thing up and took a couple days to get things done on my end but they held the car. Overall a great experience.
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August 2023 by Norma O.
I bought my suv here about four or five years ago so I have always gone there for service . They have always treated me well and if it was going to take a few hours to do the work they had someone to take me home and pick me up . The place is very clean and has a nice waiting room .
