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January 2024 by Tobi Arries
If I could rates them -5 I wouldWe were there for almost 15-20 minutes and no one even asked us if we needed or looking for something at all all they were doing is jumping inside the shop and talking loudly and laughing at nothing but they weren’t doing the best for the business sadly i have to say this but hopefully the owners read this review so he can know about his business behind him /herThis was New Year’s Eve on Sunday around 1-3 pm
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January 2024 by Chris Hassel
This is the absolute WORST shoe store in Ohio! They would not accept a return because they said the shoes were worn. My sons feet are too wide for the shoes and they were never worn. Struggled to get on once and that was it. I hope this place is the next to close in Tuttle Mall. I will absolutely not bring my family back ever again. Photos to show the shoe
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November 2023 by Julie See
Paid $140 for these shoes for basketball. Wore one time inside in the gym for practice and the sole is separating. Took the shoe back for an exchange on a defective product and was told they will not exchange it and the only option is to deal with the manufacturer directly. Meanwhile, they keep the profit and won’t stand behind their product and I am out $140. We will never shop Foot Locker again.
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August 2023 by Robert Bolesic
Showed up at 11am on a friday to buy shoes. Place is locked with no one inside. Website, phone number, google say Friday open time is 10am. Must have better things to do than open the store.
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August 2023 by SANDRA DEE
STAFF IS FRIENDLY .I WAS IN AND OUT WHICH IS ALWAYS A PLUS
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July 2023 by Preferably Anonymous
Had a pair of nike boots in a size no one else in columbus had 10/10 footlocker for coming in clutch the people who worked today definitely deserves a raise?
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July 2023 by Serene Frett
E was super helpful from beginning to end.
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May 2023 by Adam Hartley
Staff was extremely kind and helpful!
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March 2023 by Sierra Davis
just arrived to return shoes and there’s people inside with the gate closed. the website says open until 9 and i just drive 30 minutes for absolutely no reason
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March 2023 by Carlos Montano Vega
I was just in there today match/25/2023 and my friend was a previous worker and then he had quit because the General manager said he was racist but long story short we where in there for about 5 min and then boom the general manager tells us to get out with an attitude and take it in mind I’m Hispanic and he’s white and the general manager was light skin we where just there to shop we wasn’t causing no disturbance to no body BECAUSE NO ONE WAS IN THE STORE but I just hope foot locker can get this place under control and fix there costumer service.
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February 2023 by Taleasha Thornton
Love this location they are always friendly and helpful.
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December 2022 by QingQing Yang
I got the worst service here. We were trying to return a pair of shoes we bought 2 weeks ago and never wear after that. They did not accept it and insisted on this shoe were worn based on some ashes on the bottom that came from the day we tried this shoes on.
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November 2022 by Cory Spriggs
All the comments are right on here I called them to ask a question, and it was the rudest person on the phone I have ever talked to I wouldn’t even give this place one star
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November 2022 by R sherman
Suppose to be open at 10am on Saturday. 10:50 and still not open.
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October 2022 by Tara Sharpes
Newish store manager is rude, lacks a friendly welcoming attitude to the stores long time shoppers.
