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November 2023 by John Aiken
It would be nice to have a store, since your Google listing says store.... Otherwise mark this location as corporate office only and emphasize no sale. I want to be able to pay in person,even if it's shipped to me. You know at a store... Person on phone was good and receptionist is good too. Just my gripe about listing name
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September 2023 by JeffnSara Ashley
Once again, good products and great customer service from EMP and Jennifer Childers. I've never had an issue with an order before, and this was cleared up in a short amount of time. Awesome company.
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July 2023 by City Plattsburg
Ordered a product in February. It's June and the product still hasn't arrived. No communication from them since April. Poor customer service and no follow-up. I recommend shopping elsewhere.
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June 2023 by Wioletta Hussein
I ordered a couple of items for my Palliative Care LLC and I am still still waiting on some products. The first ones came within a few days, which I was totally surprised at. I couldn't be happier. I would definitely recommend this company to anyone who needs medical supplies.
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June 2023 by Chase Waggoner
Ordered a product in February. It's June and the product still hasn't arrived. No communication from them since April. Poor customer service and no follow-up. I recommend shopping elsewhere.
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June 2023 by TERRILL WICKHAM
excellent service. excellent products. all i have had dealings with does a great job.
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May 2023 by Chad Schaner
The customer representative's JC and Shenele, today have been top notch in helping me order. I hope that their names are spelled correctly. They are the backbone at what makes your company phenomenal at what they do!
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April 2023 by Andrew Stein
Still not getting order resolved after 5 weeks. Charged $439.39 and no tracking number. Nobody will assist me with locating my order. This has been an extremely frustrating experience. Very dissatisfied with EMP. Invoice # 2529171.
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April 2023 by Kevin K
Recently bought some supplies, the cold packs expired 1 year ago (in 02/2022) I asked if I can mail to exchange them because they don’t show up in pictures (white stamping on white) and was told only pictures will do. After calling them out on Facebook they promised to get in touch with me and make things right….empty promises, I’m very disappointed
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January 2023 by Pamela Baugh
Lisa was extremely knowledgeable & helpful in handling my issue of a lost box. She made me feel like my problem was important & took care of it in a most efficient & professional manner. Backing your service & product is what builds trust & keeps customers coming back!
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January 2023 by Anthony Allina
Tierra Joyce, at EMP, on Thanksgiving eve, was cheerfully able to process my complicated order. She was able to override a website problem en route to helping me.
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January 2023 by Joe Simonich
EMP is the best. Quality products sold by quality people.
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January 2023 by Melanie B.
Great customer service! So helpful in answering questions!
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January 2023 by Margo Ontiveros
Customer Service goes above and beyond with their help!
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January 2023 by Jaycee Indiviglio
Excellent service by Lisa
