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November 2023 by Payge Galpin
Riley Elliott’s customer service is outstanding. He went above and beyond to work with me and my fiancé and our budget. We are beyond happy with our new vehicle and his impeccable service. Thank you Riley!
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November 2023 by Abby Strong
Went in to test drive the Sportage. The first sales guy that grabbed us was older. He treated us as if we were dumb because we were younger even though we had done lots of research the week prior. We were given off to Colin who was amazing! He was super chill and kind. The perfect person someone would want if you don’t like pushy people. The manager also was rude and pushy trying to keep us there longer to look at cars even tho we knew exactly what we wanted.
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October 2023 by Keith Cunningham
I took my car in to have the headlight serviced. It needed a new part, so the technician ordered it. Supposed to receive a call from the dealership, which never happened. A month later, I was able to get in and get the part that showed up and it was the incorrect part. How does the technician order the wrong piece, that is literally missing from your vehicle? Severe lack of attention to detail, and a horrible follow up to say the least. Their response was, “oh well, sorry man.”
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October 2023 by Alan Mackay
My wife took her Kia sorento there for a few routine service matters, we were told that the breaks were getting dangerously worn down to the metal. We could not afford to change them that day so we bought new pads for front and back myself and a mechanic friend started to change them. Easy job but not necessary as the break pads at the front had about 20 thousand miles left in them and the back ones were not worn at all. I am now reluctant to take any car to them.
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October 2023 by school bus
Terrible customer service! By the time I submitted my application, they had "allegedly" already sold the car I inquired about. Moreover, trying to reach someone on the phone, nearly impossible. If you do reach someone you get, "I'll take a message and have someone follow up with you!" No one ever follows up. I recommend searching elsewhere before going with these jokers.
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September 2023 by S. A.
I bought the car over a year ago. At the time, I didn't know what kind of car I wanted. But Cassie, after listening to my preferences, recommended the Kia Sorento. When I checked out the Sorento, I knew for sure that this car was exactly what I needed. A year later, I consider this one of my best purchases. Thanks to Cassie for this. Thanks to Jordan for consistently great service. When we take our car in for an oil change, tire rotation, we know Jordan will take care of it. He checks what maintenance the car needs, makes recommendations, and draws up a maintenance schedule. Thanks to the mechanic Victor for professional car maintenance. Highly recommend this place!
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August 2023 by Jacob Dingus
I was able to purchase exactly the vehicle I was looking for! Thanks to Daryll Campbell’s incredible knowledge of all things Kia I was able to find the right fit for what I needed. Throughout the sales process I was never pressured to make a purchase and felt supported with my needs in mind the entire time. I really enjoyed working with Daryll, and will definitely be back to purchase my next vehicle from him as well!
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August 2023 by Greg Smith
We recently purchased a Kia Telluride. Bryan Montgomery did a great job helping us with every facet of the purchase. He even remembered a conversation that we had about color and called us to let us know that the Midnight Lake Blue might not be as dark as what we were expecting, and we changed our order to black. Great job all around.
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August 2023 by Jay Neill
The worst purchase experience that I have ever had, multiple issues, tried to force extended warranty sale. Also, added a $955 paint protection even after saying no. Tried to contact ownership with no response. I would not recommend this dealership to anyone.
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July 2023 by Ash Brown
Worst work experience I've ever had!!! They worked us to the bone, often we worked 10-12 hour shifts cleaning cars for them with no break, but they took the break out of our pay... Then they fired my fiance for taking grievance time, without pay!!! Then had the audacity to ask if I'd be coming back after I heal from my injury I got while working there... Never again will I work for coughlin!!!
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July 2023 by Hailey Curran
Don’t buy a Kia and certainly don’t get your car repaired here if you would like to maintain your sanity. My car was here for three months for a simple repair after being stolen. I was told after picking up my car that the battery needed jumped but it should be fine, 10 miles down the road after picking up the car it is completely dead. 10/10 do not recommend.
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June 2023 by Дима Бурилов
I want to thank and note the work of Alexander Maluchnik. Specialist who solves complex cases. as well as Cody Gilly. buying cars from you is cool ?
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May 2023 by Megan Stepp
I purchased a 2023 Kia K5 here. The salesperson Andy Fields was AMAZING. The whole process was quick and smooth. Exceptional! Changed my whole perception of the car buying experience!
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May 2023 by David Rancour
I had the pleasure of working with Juwan Richardson when trading in my Silverado on a new Sportage. Juwan made the process completely painless for me and managed to put together a deal that put my car search to an end. Very happy to be a Kia customer, and this from a 10-year GM guy! Very impressed. Looking forward to being a long time customer.
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April 2023 by Kaitlyn Morrison
I’ve officially had my new 2023 sportage for a month now and absolutely love it! Thanks to Cody, he was the best to work with. I Would recommend him to anyone looking for a new vehicle! He made the process easy & I was in out with my new vehicle within a couple of hours of looking. :-)