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February 2024 by Rob Napier
I had an issue with a dash cam order and install. It was a misunderstanding between Best Buy and Geek squad auto installers. Showed up for the install but my order was canceled. I spoke to one of the managers, Levi, and he was fantastic. He took personal control of the situation and fixed everything to my liking. Definitely surprised someone so young took responsibility and actually showed initiative.
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February 2024 by Paola Salas
We didn't find what we were looking for, an Xbox Series S and they tried a lot to review where they could.
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February 2024 by Rashan L
Slava Makarov inside geeksquad went over and beyond for me, I mean literally. I came in with some busted Bose Headphones and he spoke to management to make sure I was able to leave with a brand new pair of headphones ? same day. I didn't have to wait 2 to 3 weeks for a new pair.Thank you Bestbuy for a great hire and future leader
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February 2024 by Ed Roman
I’ve gotten tvs washer and dryer’s and recently a refrigerator. I think they offer a great value.
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February 2024 by Charles Jenkins
Got a TV for Christmas.. the back light was broken. They replaced it.. with a returned TV! The previous person had stuff written down and there was no screws for the stand and no power cord! And I had to pick up the TV even tho originally it was delivered. I can't believe they gave me a returned TV! I bought a brand new TV that had to be replaced and they gave me a used TV in it's place that I also had to go pick up. Very disappointed.
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February 2024 by marvin mejia
Excellent ? service
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January 2024 by Matthew Ball
Very slow service 3 hours after I placed my pickup order I was in store and they had the item picked but after waiting almost 25 minutes no one has showed up or given me any information very bad experience overall there are better best buys in the area
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January 2024 by Sierra Davis
I am writing to express my dissatisfaction with the service I have received regarding my recent TV purchase.I have taken three separate days off work to address issues with the TV. Initially, the delivered TV, for which I paid extra for installation, broke just two days after the first delivery. Subsequently, another day was spent for a technician to confirm the malfunction.To compound the situation, the most recent delivery did not include installation, leaving the TV unused and on the ground. I am disheartened that another day is required for mounting, adding further inconvenience.As a customer, I value efficiency and respect for individuals' time. Unfortunately, my experience has been far from satisfactory, and it has significantly impacted my ability to earn a living.I kindly request urgent attention to resolve this matter TODAY.
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January 2024 by Dana Smith
Great customer service.
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January 2024 by Arafat Hassan
Don’t shop here. The sales people lie and make a up reasons for you to get geek squad protection. PLEASE AVOID. Hopefully they go out of business
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January 2024 by John Smith
The salesperson sold me a 3 year geek protection plan promising that if not used, I will get a credit at the end of it. However, it was a lie. Avoid this place. The sales people at very shady and dishonest. Will not shop here or Best Buy again
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January 2024 by Manu Bhog
Excellent staff and service. Team also guides you in choosing the right product based on functionality
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January 2024 by Jerry Manahan
Great Food! Great Service! Best Corned Beef Hash in town!!!
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January 2024 by Andrew Schwartz
Didn't get much customer service this time around, but I found what I needed and discovered a few Christmas gift ideas.Came back, had great service, and picked up a really nice gaming headset for my son's Xbox.
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January 2024 by Maryann Deuschle
Love this place
