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June 2024 by Ryan Burdiss
They had what I needed but the employee who brought my curbside order refused to speak even one word to me and had a constant look on his face like he wanted to murder me. No idea why but he honestly just seemed like someone who shouldn't be interacting with your customers.
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June 2024 by Jenny Curtner
Wonderful customer service today!
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June 2024 by Art
Friendly, informative workers - no pressure from sales people like in other stores. Went in to look at TVs and everyone was friendly and answered questions well. Nicely run store and attentive staff.
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June 2024 by Yusef Keshk
Employee said we would get a protection plan for iPad. Did not get one with the membership and they kept my card information only wanted a one year, was lied to just to get to sign up for a membership
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June 2024 by James L
I picked up an order in store, if I had known that I had to carry all these items out myself I would have probably set up curbside pickup. Customer service was a joke. The only reason I went to that particular location is the usual location was out of stock. Lesson learned I guess.
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June 2024 by Flying Mongoose (FlyingMongoose)
It's best buy, Microcenter is better
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June 2024 by Matt Downey
Rude employee running register when I stopped yesterday. Don’t put people with zero people skills in a position where they must interact with customers.
The employee, in our brief 60-90 seconds interaction, made me feel like I was annoying them and wasting their time.
I’m not one of those old-school folks who wants to have a conversation with every stranger I meet. I am all for quick checkout and getting on with my day. But I also think there’s a baseline “pleasantness” that’s not too much to ask of any customer-facing position. Someone ought to be professionally pleasant even if they’re not outgoing or social.
I don’t know, maybe I’m the @$$hole. ??
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June 2024 by Vatsal Patel
Very poor customer service. They do not answer their phone call. They overcharge me for my products and never refunded me for it. I went in for repair. That made me wait thirty minutes to tell me they no longer do repair. After multiple bad experience there, I would really choose another best or another store.
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June 2024 by Kamron Kesler
Always fun to test out the new Tec before you buy it
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May 2024 by Karen Jones
Our salesman was very helpful and courteous.
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May 2024 by Joyce Wagner
I went to the Geek Squad and while they weren't able to fix my issue, the associate was very nice.
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May 2024 by jarrod hinkle
They told me a part was in stock then told me I could pick it up today drive an hour away and then they said they didn’t have it but they didn’t help with anything no communication
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May 2024 by Rick Proper
Chris knows everything about appliances and I appreciate he didn't try to pressure me while providing helpful information.
Went to Geek Squad to get data restored from external had, as their website advertises. They admitted that they send that out to another company, and cost a minimum of $500!
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May 2024 by Bethany Janney
The customer service was fantastic, they were very helpful with completing a difficult return that the online/call center staff had screwed up.
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May 2024 by Kim Rowe
Needed Geek Squad skills. If you make an appointment, they take care of your problem quickly!
