Acura Columbus is Ohio’s original Acura dealer, serving customers since 1986 with a focus on making car buying and servicing easy and convenient. They offer a virtual store called Dublin Cars Direct, allowing customers to shop and buy cars online from start to finish, and Dublin Service Direct, which provides at-home or work service options—so customers don’t have to leave their homes or offices. The dealership has earned the Dealer Rater's Ohio Acura Dealer of the Year Award for three consecutive years, reflecting their reputation for quality service. Customers praise the friendly, professional staff, especially salespeople like Vaughn Lott and Hunter Adams, who are known for being personable, knowledgeable, and attentive. Many reviews highlight how smooth and stress-free the buying process is, with one customer noting they were in and out in just 2.5 hours. The dealership’s commitment to follow-up is also appreciated, with Vaughn calling weeks and even months after a purchase to ensure satisfaction. The service team at Acura Columbus is highly regarded for their expertise and thoroughness. One customer shared their experience with a difficult seat noise issue, which previous dealerships couldn’t resolve. Acura Columbus’s service tech carefully diagnosed and fixed the problem after two visits, ultimately repairing the issue within 24 hours and leaving the customer fully satisfied after 18 months of ownership. The team’s attention to safety-critical details, such as correcting improper installations from other dealers, demonstrates their dedication to quality and customer safety. Overall, Acura Columbus provides a comprehensive, professional experience in both sales and service, making it a trusted choice for Acura owners in Ohio.
Hands down the best car buying experience we have ever had! Thank you to Leul and Ryan for making the process so easy and we love our new MDX! Service department has always been phenomenal as well!
December 2025
Recently got our 2025 Acura ADX here and was helped by Leul. He was great and had a lot of things ready to go when we picked up our car.
November 2025
Great vehicles, friendly service from the moment you walk in.
