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July 2024 by Jonathan Meek
Honestly I would have given them no stars if that was an option. The employees that “work” in the pharmacy are beyond incompetent. They take the art of incompetence to a frightening level. They make it look effortless. We had called the day before and they assured us my prescription would be ready in an hour so we went the next day to pick it up with the rest of our scripts. After 30 minutes waiting for them to get or others prescriptions ready we asked about the one that was supposed to be ready the day before. Oh it wasn’t ready so they asked us to get out of line and come inside that it would be another 15 minutes. Don’t expect much from this place. Even if you assume that the customer service will be crap and that they’ll take forever getting something that was supposed to be ready the day before they will somehow still fall well below the low level of mediocrity that you’re expecting.
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July 2024 by Jonathan Burgan
Save yourself the hassle and find a different pharmacy. This place couldn’t get much worse.
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June 2024 by MJ Wells
I have been using CVS for years since I was a child for my medication and have always had a problem with them. Today has drawn a line for me. I had called the other day to get my one medication and the lady who answered was rude to me saying it wouldn’t be ready for a few more days and I was about out. So I went down today to pick it up and one of the techs tell me it hasn’t even been filled. I waited 5-10 minutes just waiting in line to even ask someone about it. While I’m sitting in the store I get a call saying it’s ready. Very unprofessional in customer service. I will be using a new pharmacy from now on.
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May 2024 by Nevaeh Mccoy
Pharmacy seems to never be open regular business hours anymore been there three times this week and every time there is a sign that they close at 1:00 p.m. or 3:00 p.m.
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April 2024 by Kathy Renshaw
CVS needs more employees, especially at check out. As well as in the Pharmacy. Because it's closest to me, I prefer to go there.
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April 2024 by Ashton Powers
I have never had a problem with the pharmacy at CVS, however I have had a problem with management. I came in buying flu medication and from the start I noticed the manager following me and keeping a eye on me. As someone who works in retail I understand being vigilant of shoplifters but this was excessive. I went to check out using the self checkout when she came up behind me asking if I needed any help, I said no and when I finished scanning I needed my ID checked because I was buying flu medication. She quickly told me she couldn't sell it to me because im underage before looking at my drivers license/ID which I quickly corrected her and showed her my ID. She then refused to accept my ID, despite acknowledging that I am old enough. When I had to go back to the car to get the person I was with to come in with her ID, I told the lady I would be right back, but when I came back all my items were placed behind the register and my order was cancelled. She yelled across the store at us that someone will be right with us despite a employee being right there to check us out. The male employee has always been great when I come in, and he was apologetic for what happened and quickly checked us out. It is ridiculous that she refused my ID, and I have filed a complaint with corporate.
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March 2024 by Joshua Moser
Incredibly under staffed. They never have anything for kids and won't call you if they don't have the prescription. Try Drug Mart, Giant Eagle, Walmart, or anyone else. This place is terrible.
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February 2024 by Harrison W.
Kiss a** customer service. Manager was rude to my fiancé upon trying to pick up a package. Then when I pick it up, she couldn't stop saying sorry. If you feel like you're in the wrong in the moment then don't try and kiss a** after the fact.
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October 2023 by Hayley Conner
Id give this place a 0 star if I could. Rudest employees and they don’t seem to know what’s going on at any point in time. Prescription will be on back order and they cannot call to inform or have any types of communications.staff shouting personal information across the pharmacy. Beyond unprofessional and unfriendly.
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October 2023 by Hayley C.
Beyond rude and disrespectful employees. Shouting clients personal information across the pharmacy. Very slow, never have the prescription needed, with no communication.
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September 2023 by Mariann Harding
We have had a difficult time with this location and receiving vaccinations. They would tell us that we did not have insurance coverage for a vaccine when we did.
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August 2023 by Stephanie Batton
I had used this CVS for years because my old insurance made me. From 2017-2019 not one problem or complaint. The last 4 years this place has become an absolute train wreck! Only positives are Shawn and Brian!! I have one script I still have filled there are it's a controlled substance.... in the last year they have 'lost' or said there is no script on file for it, several times, when I know it was sent to them. I have waited well over an hour on hold trying to speak to someone in the pharmacy to be told they don't have my script on file, even though the CVS site showed it was filled days earlier. The women in the pharmacy really need to take a course on working with the public! Rude, condescending and just bad attitudes!! I will be switching to a different pharmacy! Maybe there system is screwed up, but I doubt it since any other med I have had filled there has never been lost , but something that is a controlled substance with apparent street value goes missing or gets "lost" regularly..... Makes me wonder what is really going on there!
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July 2023 by Trish Thompson
Used to be a good pharmacy. I don't know what happened but it's been a trainwreck for about the last year or so.
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July 2023 by Heather
Worst pharmacy EVER. Your prescriptions take almost 4 hours or more. The staff is extremely rude. When you try and call your on hold forever. Switching from CVS for sure
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July 2023 by Ashlee Totten
I was in there today and three female workers were rude to two older gentlemen because of there not being a pharmacist. And they all kept yelling at the gentlemen saying they didn’t know when they were going to be in. Very unimpressed with how the staff treats customers.
