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October 2024 by Carlie Shover
Simply the best place for car service! They are incredibly trustworthy. I have been going to this dealership for the past 3+ years for service of my Rav4! The team is incredibly kind, supportive, and trustworthy. They provide wonderful explanations and will not recommend services that are not actually needed for a car. I experienced this through going to another dealership (closer in distance) for an oil change and was told I "needed" many other expensive services. I soon there after came back to Byers Toyota and asked about this and was affirmed that majority of these expensive services were not needed at all.
I never knew going to a car dealership could be an enjoyable experience, but the team at Byers Toyota makes it so. I would highly recommend them to everyone in the Columbus area!
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October 2024 by Craig Dalton
Byers Toyota is a great place to get your car serviced. They are always top notch, and they always provide great Customer Service. They explain everything in detail, and they make sure they answer all your questions. Anyone that has a Toyota I highly recommend taking it to Byers Toyota.
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October 2024 by Ray Thacker
Gynnae was awesome, she explained everything really well. I thought she did a great job. My first experience didn't go very well it took a lot longer than I expected. But this last time went really well. ??
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October 2024 by Mike Holdren
Jamison was friendly, courteous and professional during my visit. He also answered questions about future service and overall a very good service visit
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October 2024 by MICHAEL TINDALL
Always courteous, professional, and prompt!
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October 2024 by J. Larkin
Made the whole process simple, efficient and thorough
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October 2024 by Mary Rose Hoffman
Always takes good care of my Toyota! I wouldn't go anywhere else!
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October 2024 by Al Brick
Very professional
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October 2024 by Laura Wright
For 15 years I have experienced Byers Toyota in Delaware, OH. The attention to detail the service department exhibits is exemplary. The service manager Josh Lewis and Gannae Britton go the extra mile. The mechanics " know" your car.
As a senior woman I feel well informed, and I can plan for future expenditures. Lately, I required another car after 20 years with my last. The service manager helped me find my future Toyota. I thank Byers Toyota from the bottom of my heart.
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October 2024 by Josh Williams
Byers is ALWAYS phenomenal. The service, the smiles, the people are amazing. I'm so happy I have a place I can go to with people I trust to do the right thing.
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October 2024 by Becky J
Bought a truck brand new. Numerous recalls have been made. I've took my truck in several times. They failed to mention the first time that I could only have so much gas in my tank. That was a wasted day. Now they need my vehicle for an entire day. Once again that will shut down my business. Everytime I go in there it's longer than what it takes. I requested a courtesy vehicle so that I don't have to shut down my business again for them. No response from the service team. I'm tired of wasting my time and money
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October 2024 by Hamide
Always had a great experience with the maintenance service.
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October 2024 by Joe Thomas
Byers Toyota excels at vehicle service. Their operation is very streamlined and efficient. I can normally get in and out in 30 minutes. Plus, their coffee is very good...
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September 2024 by Jo Anne
My brakes did not speak before I brought the vehicle in for repair. Now the car squeaks. Brought it back and it still squeaks. Paid almost $600.00 for damage to be done to my car. Tara left me sitting in the lobby after "repair " was done for an extended period of time because she said she had other people to take care of while I was there a 2nd time for the same thing. No complimentary car was for me either, just the people on front of me. I guess they spent more money.
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September 2024 by Barbara Hultin
Quick, efficient and courteous.
