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June 2024 by A R
Overpriced and sale junked cars
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April 2024 by Stephen Sterling
Bought a used car in full on 11/27/2023. The process was fine. What is not fine? They don't have the title to the car I purchased. It is 04/10/2024 and I have not received the title to the car. This business has over 50 complaints to the Ohio Attorney Generals Office in the past 4 years. Search for your self. Stay away.
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March 2024 by Mackinley Bianchi
Don’t purchase warranty from the company they offer!
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March 2024 by Belinda Bengry
Don't buy from Starfleet Cars LLC. I purchased a car on 12/15/23. The 45 day tag expired. They told me to get another 45 day tag and they would reimburse me. I have not seen reimbursement. Now that tag is going to expire on 3/13/24. In my investigation, I found out that the title is NOT in their name. It is in another dealers name. That dealer will not release the title because Starfleet has not paid for the car yet (even though I paid the full purchase price with a personal check). Now I find out that I can't get a third 45 day tag or the title. I filed with the Attorney Generals office only to find that they have multiple complaints already on file. Stay clear of this company and any business with Jon Kirkham.
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February 2024 by Karla Archer
I recently purchased a car and had a pleasant experience. I can't find the salesperson's name legibly written or typed anywhere. He was upfront and honest, I would deal with him again.
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January 2024 by Alone Boy
Worst place to buy a car from. My car broke down and I have a warranty they don’t want to answer calls or assist you with anything. Might as well close down. Trash trash trash.
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January 2024 by Mike Hamer
U-Haul Rental-Did not show up for U-Haul rental on 11-24-23. Myself and 3 others were left trying to find other accommodations. It is stressful enough when moving then when you have a company NOT show up it adds to the FRUSTRATION. They can NOT be trusted to show up or even return calls.Response from Owner: Its interesting you have the SAME address as on the U-Haul site. 525 N Sandusky.
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January 2024 by Jeremy Johnson
I bought a vehicle beginning of November. Less than 24hr after getting the vehicle check engine light came on. Took vehicle to auto parts store for a diagnostic check ended up being oil pressure sensor. Called Starfleet and was told by Brad Sizemore (who also sold me the vehicle) that maybe I need to take the car to get it looked at. I told him it was a bunch of bull that i shouldn't even have to deal with this less thn 24 hrs after purchase.I was treated as if i was in the wrong. The light has since went out. Middle of December comes around and guess what like many other reviews on here, NO TITLE. Also I had to file complaint with Attorney General and purchase another temp tag. When I called title department i was told that the vehicle was even in a completely different dealership name. In the meantime a rattle developed in the front end. Took vehicle to another dealership to get checked out. Found out vehicle PTU (transfer case) is going out. Quoted $3700 to replace. And now my second temporary tag is about to expire and still no title. Even the finance company is trying to get it title with no luck. When you purchase a vehicle with them they give you a card saying if you leave a good google review they will give you $20. Makes me wonder if they give you that because they know your gonna have to use that to buy more temp tags. It's been a rough 2 months dealing with this company. I will continue to update this review with what happens till I get title. Also very very shortly the BBB and attorney will be contacted.***update 1/8/24I received email today with title in the attachment.
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January 2024 by Paul Wilson
Sold me a truck with a bad transmission and refused to negotiate afterwards after multiple shops review
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January 2024 by Zachary Griffith
I would put zero stars if I could. To make a long story short they suck. Especially brad. They lie to you when you buy a car. And once you buy the car and they get their money they could care less about any problems or any issues that arise.
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January 2024 by Spencer Cohen
I recently worked with Nathan, from Starfleet Cars, to purchase this 2015 Honda Fit for my son. He has been very helpful to me over a couple car purchases over the past year. In this case, he checked it out for me and provided an honest opinion of the car. The purchase process was smooth and hopefully ended up with a car that will last my son for a long time.Update 1/2/24 - Changing my star rating down to a 1 star. It's been over a month and I have not received the title for my car and the temp plates expire soon. I had to submit a complain on the Attoney General site in hopes to solve this. If something changes and I receive my title, I will happily update again but from what I've been told, I should not expect it.
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December 2023 by Jeff Rohde
Excellent buying experience with Starfleet. Brad provided a free CARFAX report on the truck I was buying. No pressure, friendly staff, I would recommend buying your next car or truck there in Delaware, OH.
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December 2023 by Toni Anspaugh
Great total experience, very fair pricing and excellent service Thank you Brad.
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December 2023 by Jennifer Sipes
Terrible experience ... had to purchase a 2nd temporary tag because certificate of title was not sent as promised. Stopped at the dealership twice regarding this matter. Response both times was "I don't handle titles". I could not get a name or phone number to call. Only received an email address. I will not be back. The dealer didn't have ownership of my vehicle when I purchased ... that's against the law.
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December 2023 by Susan Flack
Will never ever deal with them again , bought a vehicle and the way home it started to shutter , told them the next day and they won't make it right , I do have the warranty but you have to wait 14 days , stupid , big rip off , buyers beware
