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July 2024 by Scioto Dan
Excellent!
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January 2024 by AC Bassin
This is the second time I have had body work done at Rusk Brothers. They do such an amazing job and take their time to make sure all the parts and finish are perfect! Highly Recommend.
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January 2024 by Craig Myers
Rusk has done a few repairs for us over the years, and they've always been friendly and informative and do great work.
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September 2023 by Stephen bright
We were going to use Rusk Brothers, but someone at Rusk Brothers was unbelievably rude! So disappointed in Rusk Brothers! I will never go with them!
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July 2023 by Cody H.
My truck was hit by a deer on the way to work. I called numerous body shops so I could get an estimate the same day and everyone kind of blew me off and told me it would be next week before they could look at it. This was on a Monday by the way. I called Rusk Bros and he got me rite in for estimate immediately. The boss was very knowledgeable and professional. In a time where friendly customer service is unheard of they stand above the rest and set the bar. Do not hesitate to give them a chance you won't regret it!
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July 2023 by Ken Lambert
I recently had the pleasure of visiting Rusk Brothers for front sensor repairs on my car, and I couldn't be happier with the service I received. From the moment I arrived, Jasen, the adjuster, displayed exceptional professionalism and provided valuable assistance in documenting the damage. His knowledge and attention to detail were impressive.After the documentation process, Donnie, the technician, promptly took over the repairs. I was thoroughly impressed with Donnie's skills and dedication to his craft. He efficiently and flawlessly repaired the front sensors, ensuring they functioned perfectly. The entire repair process was completed without any issues.Rusk Brothers' commitment to efficiency was evident as my car was repaired quickly, minimizing any inconvenience. The exceptional service provided by Jasen and Donnie exceeded my expectations, and I highly commend their efforts.Overall, my experience at Rusk Brothers was outstanding. The knowledgeable staff, swift repair process, and professional approach make them my top choice for automotive repairs. I wholeheartedly recommend Rust Brothers to anyone in need of quality service. Thank you, Rusk Brothers, Jasen, and Donnie, for providing such a positive and hassle-free experience.
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May 2023 by Abigail Coogle
Rusk Bros Body Shop did an absolutely AMAZING job on my car. I had a shattered window and they got me set up with the right part, fixed it up perfectly and even cleaned out glass shards from my seat belt buckle so that it's working again too! Ryan Rusk who was particularly awesome to work with and communicated great the whole way through. I am so appreciative of all their wonderful work and would recommend them 100% to anyone needing anything done! :) - Abbie
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April 2023 by Kristin Morgan
These guys have taken care of two of our vehicles. Our truck had storm damage. And a deer caused damage to our car.Insurance covered, everything, and both vehicles came out looking great. Both were done in a timely fashion!
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March 2023 by Ron James
Did a great job on our car. Paint matches and work was great. Very easy to work with and professional staff.Services: Painting
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December 2022 by Linsey Griffith
Took my car in for repairs after I got rear ended. Great up until insurance pre-paid the repair. Then they were rude. Fixed the bumper, tried to charge me $63 dollars for an inspection they later admitted in writing they didn’t actually do. Then when I picked it up (4 days for a 2 day report because they ordered the wrong part)- the moulding next to the bumper was scratched and broken and sticking out. In the photos THEY took for the estimate it is scuffed but intact. When I asked them to fix the moulding they obviously broke during repair they said they “determined it was from a previous claim” (I haven’t had any) and they would only fix it if insurance approved additional payments. So beyond being really rude, completely non communicative, and horrible with the timeline, now they are trying for insurance fraud. I won’t be a party to that, so I get to drive a broken car.
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December 2022 by Kevin Patillo
Worked with Larry very nice and professional. Would absolutely recommend. Did an amazing repair on my blazer.Service: Body & Trim
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November 2022 by Ronald Jacobs
I stopped in today for an estimate. My daughter had been involved in an accident with an uninsured driver. I told them that we would be paying for the repairs in cash. The elderly man behind the counter rudely scoffed and started that they weren’t interested. I wouldn’t recommend doing business with Rusk.
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November 2022 by Jeff Suver
Rusk Brothers has worked on several cars for us. If I could give 10 stars they would have it. Their work is awesome. They communicate well and attend to every detail. By far the best body shop in central Ohio. I would recommend them to anyone. Big thanks to the team there for their professional service.Service: Body & Trim
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November 2022 by Group Member
I called to get my car in for an estimate, the guy on the phone was really rude and demeaning. He told me to just use the shop my insurance chooses for me if I am looking for the the "cheapest" after I told him I want to get a couple of estimates. I explained that I want the most thorough, not necessarily the cheapest as some one might find something wrong that another might not. My deductible is the same no matter what, so price isn't really a factor. The guy actually hung up on me. I called back and asked why he hung up on me, and doesn't he want business? He said with a rude tone that I can bring the car in for an estimate, he guesses. While, I am going through insurance, I am also aware that I can use whatever shop I want. I am disappointed because I really wanted to stay local.
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November 2022 by Keith Donovan
The website lists their services, however when I called the individual on the phone said they do not do that work and was very rude. I was going to have them do some minor work, then if satisfied, I would have had them do some major work on multiple vehicles. My guess is the job was too minor and not worth their time. If I had a bad experience just over the phone, could not imagine the terrible service they would have provided. Good luck to anyone who chooses to use them.
