-
July 2022 by Deb Martin
Needed help. They provided it. Quality cabinets
-
February 2021 by V H S - Я - US
Please read this and consider it before giving them any of your money. I was on the road today while one of their trucks passed. They hadn't cleared the roof, so an entire sheet of ice came off the truck and smashed into my car.So I did what I figured was the right thing and called them to let them know their drivers weren't clearing the trucks (which is the law in Ohio) and causing potential harm to people. I didn't ask for money. The only thing I wanted to hear was that they were sorry, they'd talk to the driver, and they wouldn't put others lives at stake to save a couple of minutes in the morning.When I called them the response of the woman I got on the phone was along the lines of "I'm not sure what you want me to do about it". She then proceed to say, well it's not the law. She also asked how they would do it. I offered the license plate number and they didn't want it. I asked for a manager and they said the manager would call me "if they had questions"I'm just absolutely in awe that their drivers are putting people's properties and lives at stake, and they won't acknowledge it, apologize, or work to fix it.If this is how they respond to something so impactful and easy to resolve, then I would hate to see how they respond when they've made a mistake on the service they provided you. If you look at the rest of the reviews, it's clear that other customers feel they do shoddy work. One review even indicates they only take cash. Seems like a good way to avoid charge backs for shoddy work.If you or anyone you know drives on 270, please don't support these people. Their incompetence may kill someone you know some day.
-
May 2019 by Michele Hunter
Very helpful and they have great ideas on how to make my kitchen work better for me.
-
November 2018 by George Wolfe
Royal did a complete kitchen cabinets counter and back splash could not been happier from the time we walked into their London showroom till the time they did the installation. They were eager to answer all our questions and provided us with samples to match our tile and flooring. The ladies in the office were always helpful and knowledgeable. Installation went smooth with no problems. I highly recommend Royal Cabinet for their product quality and work professionalism. George Wolfe
-
September 2018 by Brendan Ennis
Have been into Delaware store a few times to look and bring home samples for counter tops,found one we like and took back to get quote. Much to our surprise and shock the price on the display stand is not their selling price so my quote was way over anticipated cost. I called London office and was told that price is their cost and is marked up $10 per sqft. Wow! Why in world would u put a price on a display and it not be the price..Shocked and feeling like I was trying to be taken advantage of...Beware of this company. .Bait and switch tactics.....
-
April 2018 by Danielle LaSota
We were delighted with the patience, knowledge, and professionalism with this company. We couldn't believe it was right on the strip in Delaware! We highly recommend visiting them while you walk downtown! I think we changed our minds on colors 4 times and they always appeared happy to change it. We are very happy with everything!
-
March 2018 by Sherri Bacus Lehman
Their quotes need to be more specific. The quote should have a line for every item being ordered along with the price so the customer understands exactly what she is ordering and for what she is paying.
-
March 2018 by Asa Alexander
These people cut the sink hole way to big and instead of replacing which would have been the right thing to do they put wood on the inside of the hole and set the sink... the sink is to far back on the counter and the faucet doesn't fit correctly they will not fix what the did one star is to much....
-
March 2018 by Asa Alexander
These people cut the hole in the counter top to big and screwed wood to the inside of the hole to fix it.. These people do hack work then refuse to fix it they are a joke...
