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January 2024 by Nick Russell
Bought vehicle on FB Marketplace. Defiance is a 3 hour drive for me and I wanted it delivered. LPK took extra time on communicating with extra pics and answered all questions I had. LPK delivered the vehicle in an ice storm with an unbeatable rate. The vehicle was exactly what I expected [even better]. Well done LPK. ?. Ask for Rob Martinez. Rob went above and beyond. Great salesman to work with. No pressure at all. Hard to come buy these days.
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January 2024 by Judy Brown
They did a good job but it took far too long. My car was fixed as it was supposed to be, but what started out as a half hour oil change turned into a 5 hour oil change and spark plug job. Was not happy as I was told the spark plug deal would take 2 hours. They offered me a ride home where I sat for 4 hours.
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January 2024 by Travis S
You guys stuck me with a vehicle that isn't worth what I am paying and I can't get a different vehicle cause I can't get out of the journey
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January 2024 by Christian Palomba
Tom and Audrey were great to work with, anytime I needed something they would respond and figure out a solution. Looking forward to enjoy the new truck with my family!
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January 2024 by Chris Miles
Excellent experience. Friendly staff. Was able to provide quick service work and answer my many questions about owning a new vehicle.
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January 2024 by Austin Stafford
I am very satisfied with my purchase at this establishment and with the excellent level of service provided. Kierstyn Repp was the representative that assisted me and I can't thank her enough for helping me find the right car and answering my questions. I highly recommend going to LPK and seeking out Kierstyn if you need a car from a reputable and trustworthy dealership
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December 2023 by Dave Balmer
The sales staff were very kind and helpful. The first brand new car of my life and they made me feel right at home! Audrey and Keirstyn were so wonderful to work with.
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October 2023 by Keith Timberlake
Good experience. Every time do to. Girl a service desk. Blonde glasses ( horrible with names Sorry. ). Jena I believe very polite and thorough
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October 2023 by Matt Albright
Kari and Jordan went up and beyond. They had me in and out in no time. I highly recommend LPK to all my friends and family.
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October 2023 by Megan Weller
If I could give zero stars I would. This is one of the biggest scam dealerships you could ever run across. First of all, they cannot keep sales people, or sales managers because of one person in there. One person messes up everything so badly that nobody can stand to work there. Nobody makes any money there either because of this person. his name is Tom and if you see him approaching you while you were looking for a vehicle, your best bet is to just leave the Dealership. He will talk over you, he will brush you off, and he will treat you like you’re stupid. You can tell he has zero people skills and you can tell he is used to stepping on everybody just to make sure he gets what he wants. I have never interacted with a more unprofessional general manager than Tom. He will make your promises that he has no intention of keeping, and he is so unbelievably pushy that it makes you just wanna turn around and walk right out the door. Please please, please, don’t shop here. Or if you do, request that Tom stay away.
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October 2023 by Marie Tressler
I went in, service was awesome, got my jeep and was on my way in under 2 hours! Other places I've bought vehicles from have taken 3 or more hours, so I was extremely impressed! I don't have the greatest credit, but they got me financing with no problems!
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October 2023 by Earl Beville
Your entire staff is welcoming and friendly. I have interacted with at least eight of them and not a bad one in the bunch. I will recommend your facility because of your people. Thank all for your help. I'm not sure why you keep sending me more requests for reviews. I will be using Terry Hendricks in Archbold from now on. Please stop texting me.
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September 2023 by Cheryl Gosnell
I really enjoyed all the people who helped with my new car purchase!!! Everyone was extremely nice,
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September 2023 by Ryan Hale
Salesman was great and friendly and we worked out a good deal I thought. Found a few issues, bought it Friday 9/1 and found out that night horn and right headlight doesn’t work. Changed bulb and checked fuses, no change. These two items should’ve been caught by service department. Monday, engine light came on, c121 code. Powertrain Control Module. Other code was evap, so probably gas cap. Google says to unhook battery for a couple hours which may fix light and horn. The C121shows it was stored, may be old or they reset it hoping it was a fluke. If it needs a new PCM it’s over a $1000. Time will tell.Salesman 5 starsService Dept 2 starsDealership TBD, know the car was bought as is, but your customer should be able to go more than a few days without issues.
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August 2023 by Tim Koehle
My family and I couldn't be more happier with our purchase.This is how all dealerships should be .(or all dealerships could learn from) there was no anxiety or pressure at any point throughout the process.This is definitely the place to go ,and worth the drive.Thank you so very much Austin and Kirsten ? You both are amazing individuals
